Software Systems AdministratorThe Software Systems Administrator will work under the direct supervision of the Director of Strategic Initiatives and will support the ministry of CCA by providing all Software Systems support necessary for the operations of a K-12 school. Support includes but is not limited to, user account management, user training and development, helpdesk, and system design for admissions, academics, athletics, events, etc. He or she will seek to perform all duties as unto the Lord, relying on the Holy Spirit for guidance, and completing all tasks with excellence.Minimum QualificationsBachelor's degree required2+ years of experience in related field requiredDatabase, Canvas LMS, or software systems experience required; experience with software systems in a school environment preferredKnowledge, Skills & AbilitiesAble to identify complex problems and review related information to develop and evaluate options and implement solutionsExhibits critical thinking in problem solvingAble to weigh costs and benefits of each action to ensure good judgement in decision makingStrong attention to detailUses creativity and alternative thinking to develop new ideas for solving problemsDemonstrates strong initiativeAble to self-direct in completion of tasksCollaborative team playerTechnologiesProficient in the use of MS Office SuiteProficient in the use of database and student information systems softwarePhysical CapabilitiesAble to perform prolonged seated or standing desk work at a computer and go up and down stairsPersonal CharacteristicsHonest and ethicalReliable, responsible and dependableExemplifies Christian behavior in attitude, speech and actions towards othersExhibits patienceTeachable spiritWork Hours / TravelPrimarily work at Cornerstone Christian Academy, and at Cornerstone Chapel as needed40 hours per week all year, Monday through Friday during normal school hoursJob Functions and TasksSupport, customize, and structure school systems as directed by the Strategic Initiatives Director in collaboration with the CCA AdministratorsLearn all existing and future features of the School Systems to consistently provide necessary functionality to school end usersManage all user accounts, including onboarding, offboarding, permissions, password resets, and role transfersMonitor access controls, prevent unauthorized changes, and address data breachesIn collaboration with IT Team, develop data security protocols to manage data integrity, provide data backups, and safeguard informationDevelop standards and guidelines for the use of student information systems to protect vulnerable informationDevelop, document, and improve system workflows, procedures, testing standards, and quality controls to support school operations and adapt to changing needs.Analyze and maintain system structures and workflows for admissions, enrollment, academic records, scheduling, assessments, and reporting processes.Review procedures in student information system manuals to make changes to databasesTest and implement system enhancements, updates, and feature additions based on user feedback for continuous improvementTrain new end users on basic system functionality how to use systems effectively; plan and conduct continuous education training sessions for staff with training documentationGather and submit feedback, address functionality limitations, and advocate for user requirements on behalf of users with Veracross Helpdesk and Development teamsCommunicate system interruptions and/or system modifications to users as necessaryProvide technical assistance to end users, troubleshoot issues, and resolve system malfunctions in collaboration with Software Support teamsCoordinate and integrate other technology solutions to allow seamless transfer of information