Mark43 is seeking a Software Support Analyst to join our team. You’ll be on the front lines supporting first responders and public safety agencies, helping them understand and use our software effectively.
You will handle inquiries by email, phone, and chat, resolve issues within SLA, and collaborate with engineering and PM teams. Ideal candidates bring at least 2 years of software support experience, strong communication, problem-solving skills, and a genuine interest in GovTech.
#J-18808-LjbffrSoftware Support Analyst - Public Safety (Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.