Job Opportunity At Asahi Kasei America, Inc.Asahi Kasei America, Inc. is looking for candidates that offer a fresh perspective and a variety of skills to help them achieve their commitment of creating for tomorrow. They operate across three business sectors: Material, Homes, and Health Care, contributing to the development of society by anticipating the changing needs of those around the world.Job Title: IT Application Support AnalystPosition Type: Full time / HYBRID - Monday – Friday / 9am – 5pm (3 days a week in office)Location: 3540 Toringdon Way, Suite 200, Room 259, Charlotte, NC 28277Job Description:Define team objectives and assign project and operational tasks to direct reports and manage various sized projects.Responsible for functional area technology evaluation, selection, implementation, and administration.Collaborate closely with the other IT team members at all levels, as well as business key-users when needed, to set priorities and schedule the team activities.Ensure Applications Availability and PerformanceEnsure safe Code Push executionManage various sized Technical ProjectsHandle Technical RequestsFocus on Continuous Improvement, be force of proposal of improvementsEnsure knowledge sharing between the team membersTasks dispatching & delegation between the team members and organization of your teamEnsure team service continuityPerformance process handling: goals setting, mid-year and year end performance reviewsHuman Resources management: training, turn-over management (recruitment / worldwide)The position will be hybrid in Charlotte, NC office (3 days a week); and, work from home (2 days a week).Qualifications:Two (2) year’s experience as IT application support analyst, application analyst roles or closely related.Applicants must have 2 years’ experience with:Software Reliability EngineeringSupporting Business Applications - Dynamics AX 4 and AX 2012, MES, internal manufacturing and quality related ApplicationsSeparator business production processesLeading a team of skilled engineers remotelyIT Software/Systems architecturesMicrosoft Ecosystem (Windows Server, SQL Server, and IIS)ERP Microsoft Dynamics AX 2012 and Dynamics 365 Finance/OperationsWeb-related technologiesPowerShell scripting languageSQL and relational database fundamentalsAzure DevOps platformMicrosoft SCOM monitoring platformData Visualization toolsMonitoring platformSupervision platform (SquaredUp)ServiceNow Enterprise Service Management (ESM)As an equal opportunity employer, Asahi Kasei believes a diverse workforce will provide them with the ability to continuously support the changes in the economy, society, and environment.