Software EngineerLocation: Nashville, Maine Duration: 12 Months Skills: Windows 10 BasicsJob DescriptionDeskside Support Specialist Job Purpose: The Deskside Support Specialist provides a single point of contact for end users to receive support and maintenance within the organizations desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all PC and Laptop hardware/equipment to ensure optimal workstation performance. Troubleshoots problem areas (in person, by telephone, or via e mail) in a timely and accurate fashion and provides end user assistance where required.Essential Job Duties & Responsibilities:Basic troubleshooting of software & hardwareDeploy & retire hardwareCarry out assigned project tasksUtilize asset report data to remediate reporting issuesOther duties as assignedKnowledge, Skills & Abilities:Mac OS and iOSVerbal CommunicationMicrosoft Office SuiteWritten CommunicationLaptop, Desktop and Printer HardwareAbility to document time spentMicrosoft Windows 7 and upFollow written procedureBasic DOS commandsFollow verbal instructionAbility to lift 50lbsBasic understanding of virtual environmentsWork both independently and part of a teamCustomer OrientedEducation and Experience:High School Diploma or equivalent, required