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Responsibilities
* Ensure key stakeholders, product owners, and platform owners are informed of reliability concerns and their potential impact on the customers' experience.
* Design, code, test and deliver solutions to automate manual operation (i.e., "TOIL").
* Participate in operations support and on-call rotation shifts (could include weekends and holidays), for SRE supported systems and products with a focus on implementing long-term solutions for any problems identified.
* Collaborate with stakeholders such as product and platform owners, to define service level objectives (SLOs), and service-level indicators (SLIs) for system operations focused on the critical features of the customers journey and experience.
* Track and manage reliability performance against agreed SLOs, in partnership with IT monitoring teams or other stakeholders, and ensure systems continue to meet SLOs over time.
* Provide expert knowledge on reliability approaches, to ensure our organization achieves its goals and roadmap for reliability.
* Champion reliability being treated as a feature in products and platforms and promote the concept across all phases of the software development life cycle.
* Create dashboards and reports to communicate key metrics, to product owners and key stakeholders.
* Contribute to documentation and runbooks for owned applications based on operational experience, user feedback, and application changes.
Qualifications
* Able to design, develop, and maintain automated test frameworks using Cypress/Playwright for web and API testing.
* Able to build and maintain integration with CI/CD pipelines to ensure reliable automated testing using Azure Dev Ops and GitHub Actions.
* Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training.
* At least 1 year of experience designing, developing, and implementing large-scale solutions in production environments.
* Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training (preferred).
* Airline Industry experience (preferred).
* We will consider junior developers who can demonstrate passion for development and processes.
Nice-to-Have Qualifications (what you will be learning)
* Dynatrace (APM/monitoring)
* Nucleus (security & vulnerability management)
* Understanding of production observability and incident management concepts.
* Excited to learn, grow their SRE skills, and take ownership across both testing and reliability domains.
* A passion for improving processes and building reliable systems.
* Proven ability to work independently and take initiative with minimal guidance.
* Strong background in quality engineering, with a solid understanding of automation best practices.
* Familiarity with SRE concepts such as monitoring, alerting, incident response.
* Familiarity with navigating and managing resources in Azure cloud and Kubernetes environments.
* Define and execute comprehensive test strategies for new features and services.
* Implement and manage CI/CD workflows using GitHub Actions or other GitHub-integrated tools.
* Build and maintain integration with CI/CD pipelines to ensure reliable automated testing using Azure Dev Ops and GitHub actions.
* Conduct regression, performance, and security testing.
* Collaborate with developers and product managers to ensure high-quality releases.
* Participate in the SRE team's daily operations, including system monitoring, alerting, and incident response.
* Implement post-deployment validation, health checks, and release safety mechanisms.
* Help define and monitor SLAs, SLOs, and error budgets.
* Contribute to reliability tooling, observability improvements, and performance diagnostics.
* Participate in blameless postmortems and propose solutions to improve system stability.
Seniority level
* Associate
Employment type
* Contract
Job function
* Industries
* Airlines and Aviation
We're not including referrals or external links here.
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Responsibilities
* Ensure key stakeholders, product owners, and platform owners are informed of reliability concerns and their potential impact on the customers' experience.
* Design, code, test and deliver solutions to automate manual operation (i.e., "TOIL").
* Participate in operations support and on-call rotation shifts (could include weekends and holidays), for SRE supported systems and products with a focus on implementing long-term solutions for any problems identified.
* Collaborate with stakeholders such as product and platform owners, to define service level objectives (SLOs), and service-level indicators (SLIs) for system operations focused on the critical features of the customers journey and experience.
* Track and manage reliability performance against agreed SLOs, in partnership with IT monitoring teams or other stakeholders, and ensure systems continue to meet SLOs over time.
* Provide expert knowledge on reliability approaches, to ensure our organization achieves its goals and roadmap for reliability.
* Champion reliability being treated as a feature in products and platforms and promote the concept across all phases of the software development life cycle.
* Create dashboards and reports to communicate key metrics, to product owners and key stakeholders.
* Contribute to documentation and runbooks for owned applications based on operational experience, user feedback, and application changes.
Qualifications
* Able to design, develop, and maintain automated test frameworks using Cypress/Playwright for web and API testing.
* Able to build and maintain integration with CI/CD pipelines to ensure reliable automated testing using Azure Dev Ops and GitHub Actions.
* Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training.
* At least 1 year of experience designing, developing, and implementing large-scale solutions in production environments.
* Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training (preferred).
* Airline Industry experience (preferred).
* We will consider junior developers who can demonstrate passion for development and processes.
Nice-to-Have Qualifications (what you will be learning)
* Dynatrace (APM/monitoring)
* Nucleus (security & vulnerability management)
* Understanding of production observability and incident management concepts.
* Excited to learn, grow their SRE skills, and take ownership across both testing and reliability domains.
* A passion for improving processes and building reliable systems.
* Proven ability to work independently and take initiative with minimal guidance.
* Strong background in quality engineering, with a solid understanding of automation best practices.
* Familiarity with SRE concepts such as monitoring, alerting, incident response.
* Familiarity with navigating and managing resources in Azure cloud and Kubernetes environments.
* Define and execute comprehensive test strategies for new features and services.
* Implement and manage CI/CD workflows using GitHub Actions or other GitHub-integrated tools.
* Build and maintain integration with CI/CD pipelines to ensure reliable automated testing using Azure Dev Ops and GitHub actions.
* Conduct regression, performance, and security testing.
* Collaborate with developers and product managers to ensure high-quality releases.
* Participate in the SRE team's daily operations, including system monitoring, alerting, and incident response.
* Implement post-deployment validation, health checks, and release safety mechanisms.
* Help define and monitor SLAs, SLOs, and error budgets.
* Contribute to reliability tooling, observability improvements, and performance diagnostics.
* Participate in blameless postmortems and propose solutions to improve system stability.
Seniority level
* Associate
Employment type
* Contract
Job function
* Industries
* Airlines and Aviation
We're not including referrals or external links here.
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Software Engineer in Test in phoenix at Unknown Company
This position is listed as contract and onsite.