Service Operations Engineer IIConnected Technologies is a newly formed group within Toyota, focused on delivering industry-leading user experiences and new technologies for our Toyota and Lexus vehicles. We're looking for a passionate and highly motivated Service Operations Engineer II for our growing Software Engineering Group! You will be responsible for supporting and implementing problem management processes and procedures.
Including developing necessary TBPs, identifying and tracking countermeasures, and acting as a recurrence prevention champion.Join us as we grow and lead the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We support, celebrate, and thrive on the opportunity to provide Mobility for All. Are you results-driven, deeply innovative, and interested in working on a team dedicated to building products and services that are beautifully designed, intuitive, predictive, convenient, and relevant?
If so, we want to talk to you!What You'll Be DoingSupport software development to ensure that applications are designed with operational considerations in mindProvide support and direction to net-new requirements and work intakeParticipate in the design, coding and architecture of systems, ensuring they meet the operational and performance requirementsSupport internal and external stakeholder engagement + represent Toyota in Third-Party Engineering discussionsTroubleshoot and resolve code and customer reported issues (CMS Tickets)What You BringBachelor's degree (or higher) in Engineering disciplineExperience with one or more programming languages such as Java, Golang, etc.Previous project management experienceSoftware Service development experienceAdded Bonus If You HaveBachelor's degree (or higher) in Software EngineeringPrevious Automotive experienceExperience launching a public facing serviceWhat We'll BringA work environment built on teamwork, flexibility and respectProfessional growth and development programs to help advance your career, as well as tuition reimbursementTeam Member Vehicle Purchase DiscountToyota Team Member Lease Vehicle Program (if applicable)Comprehensive health care and wellness plans for your entire familyFlextime and virtual work options (if applicable)Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contributePaid holidays and paid time offReferral services related to prenatal services, adoption, child care, schools and moreTax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star.
Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc's Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.Have a question, need assistance with your application or do you require any special accommodations? Please send an email to