Unknown Company

Software Engineer - Activation & Retention

chicago, il • Posted 5 days ago
Hybrid Full Time General

Full-Stack EngineerReverb is the largest online marketplace dedicated to buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused e-commerce tools, a music-savvy customer service team, and more, Reverb has created an online destination where the global music community can connect over the perfect piece of music gear.

We love working at Reverb because we're making the world more musical—through our marketplace and through Reverb Gives, which provides musical instruments to youth music education programs. We were named a "Best Place to Work" by Built in Chicago and a "Top Workplace'' by the Chicago Tribune.The Activation & Retention team owns the experience that turns first-time visitors into active users and keeps them coming back. That means building and maintaining some of Reverb's most critical products like the Feed that hundreds of thousands of music makers use every day, along with the onboarding flows, notifications, and personalization systems that shape the full journey.We're looking for a full-stack engineer to join our team.

You'll work across our Rails app, React frontend, and GraphQL gateway to ship features that directly shape how music makers discover gear and stay connected with Reverb. You'll collaborate closely with other full-stack and iOS engineers, product, and design to build experiences that matter.This is a full-time, hybrid position reporting to the Senior Engineering Manager. Our hybrid team members work from our Chicago office once a week (on Tuesdays) and come together for quarterly org on-sites and our yearly Reverbfest.ResponsibilitiesShip full-stack features across our Rails/React/GraphQL codebases, building comfort in new parts of the stack as you goOwn features end-to-end from scoping and definition through testing, rollout and monitoringCollaborate across engineering, product, and design to scope and refine early concepts and see through releaseDebug production issues methodically and clearly communicate problems with your teamParticipate in code review, contribute to architecture and documentation, and advocate for tech debt and testing as part of your regular workTake ownership of the health and performance of your team's services, not just the work you shipRequirements2-4 years of professional software engineering experienceSolid fundamentals in Ruby/Rails and JavaScript/React and comfort working across the stackFamiliarity with GraphQL or eagerness to learn itUnderstanding of web architecture, including the separation of frontend and backend concerns and thoughtful API designClear communicator who can scope and explain tradeoffs to engineers, product managers, and designers alikeExperience with AI workflows, TypeScript, Datadog, Docker, Kubernetes, and GitHub Actions is a plusWe write code that matters to music makers.

If that resonates with you, we'd love to talk

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