Software Engineer 2Actively provides day to day Tier 2 software support for backend Telematics services.Proactively monitors and investigates software alerts.Creates and manages knowledge articles: How To's, Known Issues, etc.Develops tooling: automation for monitoring and alerting, dashboards and reports for monitoring, and troubleshooting support tools.Typical day includes onsite hybrid work starting day 1 - in the office every other Tuesday.Education requirements include a bachelor's degree in computer science, software engineering or relevant field, plus 1+ years professional experience.Technical skills required include 1+ years experience in Java (university experience acceptable), 1+ years experience in secondary languages: Python, SQL, etc. Overqualified candidates should have 3+ years professional experience.