Software Developer II

## Software Developer IIApplylocations: United States - Worcester, MAtime type: Full timeposted on: Posted 2 Days Agojob requisition id: R70148**Job Summary:**Covenir is a BPO partner to insurance carriers — and increasingly, a technology company that happens to serve them. The Platform is how that shows up day to day: modules spanning Print, Call Center, Virtual Mailroom, and Premium & Lockbox, built with an AI-assisted, 80/20 development model where AI handles the first draft and people handle the judgment. Software Developer II is a mid-level seat on that team, working alongside other developers under the R&D Manager. The Platform — spanning Print, Call Center, Virtual Mailroom, and Premium & Lockbox — is this role’s current top priority, though scope shifts to Covenir’s broader development needs as priorities evolve. You’ll apply Covenir’s 80/20 development model to move fast from idea to working module without cutting corners on production quality.**Job Description:****How Covenir’s Values Show Up in This Role*** *Committed to WOW our Customers:* You build features knowing Operations, carriers, or teammates will lean on them daily — you test the edge cases, not just the happy path.* *Great Just Isn’t Good Enough:* Shipping isn’t the finish line. You look back at your own modules and ask what would make them faster, cleaner, or more resilient.* *One Team, One Goal:* You mentor Developer I’s work when asked and pull in senior developers when you’re stuck — you don’t let a blocker sit quietly.* *Passion for Excellence:* Your pull requests are ones a senior developer can approve with confidence, not ones that need a rewrite.**What You’ll Do*** Design and build production features on The Platform in JavaScript/Node.js, C#, or an equivalent language* Write and optimize SQL and relational database logic (Azure SQL/AWS DB)* Use Azure cloud services (Container Apps, Blob Storage, Azure AI/OpenAI services) as part of feature delivery* Apply AI-assisted development to complete most implementation work, refining and verifying the rest* Lead small development initiatives or design sessions with guidance from senior developers* Mentor Software Developer I on platform development practices* Manage multiple tasks or projects at once and meet deadlines without sacrificing quality* Follow Agile sprint assignments, focusing on the most critical projects set by the R&D Manager**Requirements*** 3+ years of professional software development experience, including production work in JavaScript/Node.js, C#, or an equivalent modern language* Proficient SQL and relational database design experience (Azure SQL, AWS DB, or equivalent)* Working knowledge of cloud services such as Azure Container Apps, Blob Storage, or equivalent* Working knowledge of authentication and access frameworks (Auth0, two-factor authentication, role-based access control)* Fundamental knowledge of insurance BPO business processes across Print, Call Center, Virtual Mailroom, and Premium & Lockbox* Proficient understanding of The Platform’s architecture, core modules, AI/API sandbox, and customer-facing portal, along with Covenir’s development standards and coding practices* Experience with Git/GitHub and CI/CD-based deployment* Comfortable using AI-assisted development tools as a core part of daily workflow* Ability to create clear, concise technical and test documentation for platform modules* Experience mentoring or supporting less experienced developers is a plus* Completes Software Developer I onboarding requirements and SOC compliance/data-security training, and passes Covenir’s internal development standards review* Bachelor’s degree in computer science or a related field, or equivalent professional experience* Performs other duties as assigned by the R&D Manager in support of Covenir’s broader business needs**What an A Player Looks Like*** Ships without babysitting. A players take a feature from idea to production with minimal handholding, checking in at the right moments instead of every step.* AI-fluent, not AI-dependent. A players move fast with AI-assisted tools but still know why the code works and can defend it in review.* Mentors without being asked twice. When Developer I gets stuck, A players jump in — not because it’s assigned, but because that’s how the team gets better.* Comfortable with ambiguity. Requirements aren’t always fully defined. A players ask the right clarifying questions and move, rather than waiting for a perfect spec.* Owns the production quality bar. A players test edge cases, think about what breaks under load, and don’t treat “it works on my machine” as done.* Speaks up early. If a design or deadline doesn’t make sense, A players raise it constructively and early, not after the sprint has failed.**Is This Role For You?**Strong fit* 3+ years of hands-on development experience,* comfortable owning a feature end to end* Proficient with JavaScript/Node.js, C#, or an* equivalent language, and SQL/relational databases* Enjoys mentoring more junior developers without* needing to be asked* Comfortable with AI-assisted development tools and* confident explaining the resulting codeSkip this role if* You want fully scoped tickets with no ambiguity or ownership • You’re not interested in mentoring or supporting Developer I* You’re uncomfortable with priorities shifting mid-sprint* You’d rather avoid AI-assisted tools than integrate them into your workflow**Worker Type:****Number of Openings:**1### About UsCovenir is the Property and Casualty insurance industries leading provider of technology enabled business process outsourcing (BPO) services. Covenir is trusted by leading carriers and MGA’s to provide services to support key transactional activities in areas including Customer Support/Call Center, FNOL/Claim processing, Underwriting, Premium & Payment Services, Sales Advisors, as well as Print and Distribution. With offices in Massachusetts, Illinois, Georgia, and Alabama we are well positioned to support all of your insurance processing needs. **Our Mission**Covenir’s mission is to provide unparalleled insurance processing services that allow insurers to focus on their core business. We transform “BPO” from Business Process Outsourcing to be BETTER Process Outsourcing. Our services can be used individually, on a short-term basis or as a full back office solution. We provide all our services with complete transparency to our client companies, but we are invisible to their customers and agents. Our work is done with strict adherence to a standard operating procedure created with each client and monitored and reported on a monthly basis. Our team consists of seasoned professionals, many of whom hold active insurance agent licenses. We can customize our services for each carrier client.**Our Value Proposition**Covenir’s team of insurance professionals thinks beyond the routine daily tasks to create more efficient, high quality and cost-effective ways to perform and manage insurance operational activities allowing your team to focus on what they do best. We work very closely with our insurers to determine how they want their services delivered and then tailor a solution that meets those needs, create a top performing team to deliver on the commitment and then do what we do best: Deliver.Covenir offers a range of excellent benefits to our full time employees including medical, dental, vision and life insurance. We also offer a selection of additional voluntary benefits for your convenience. With generous paid time off and a laid back work environment, Covenir’s benefits are a great addition to your salary!* Medical / Dental / Vision / Life \*Including Life for Dependents* 401(k) with Employer Matching* Paid Vacation, Holidays, & Sick Days* Short Term & Long Term Disability Plans* Supplemental Insurance Options* Flexible Spending Account Administration for Medical/Dependent Expenses* Casual Dress Code* Tuition Assistance & Insurance Certification Program
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