Software Asset Management (SAM) CoordinatorLocation: NYC, NY 10004 Duration: 12 MonthsDescription of Duties: Our client IT will be implementing the Software Asset Management (SAM) module in our IT Service Management System (ServiceNow) along with Hardware Asset Management (HAM) and Contract Management (CM). This effort supports effective management of software licensing and subscriptions, to ensure costs are minimized as software is available when needed to support Client business needs. Client IT Asset Management seeks a consultant with knowledge and experience in software license and contract management.
Consultant must have direct prior experience developing business processes and performing other planning and execution tasks to implement Software Asset Management. Substantial familiarity with leading software vendors and their licensing models for Government clients is also required, including Microsoft, IBM, Oracle, SAP, Micro Focus, SalesForce.com, VMware, and Adobe.Required Qualifications:5+ years of experience in Software Asset Management, Software License Management, Software Compliance Management, or Software Audit DefenseProficiency in managing software models, entitlements, discovery models, normalization and reconciliation processes to generate Effective License Positions (ELPs).Advanced understanding of software licensing, compliance, and regulatory requirements.2+ years of experience working with ServiceNow SAM Pro or Flexera, SNOW, Aspera and discovery tools including SCCM and IntuneKnowledge of on-premises and cloud-based software licensing metrics and End User License Agreements for the major software vendors (eg Microsoft, SalesForce.com, Adobe, IBM, Oracle, SAP, Micro Focus and VMware)Advanced knowledge of cloud platforms such as AWS, Azure, Google, and IBMKnowledge and experience with the application of IT asset management and business methods/techniques such as ITILExcellent interpersonal and relationship building skills. Ability to manage across organizational boundaries, with the goal of understanding drivers and influencers.Experience managing and working with internal stakeholders and external vendorsProficiency with Excel, PowerPoint and OutlookCSAM certification-Certified Software Asset Manager a plusExperience driving measurable improvements in quality, efficiency, and costsExcellent written, verbal, and visual communication skills.Excellent analytical skills and reporting skills, and ability to contribute useful new ideas in an effective manner.Strong dispute resolution, and collaboration skillsAbility to manage multiple assignments and priorities in a fast-paced environment.Able to work independently on complex assignments.
Take initiative and escalate appropriately.Experience creating project plans and executing them to completionExcellent stakeholder management skillsAbility to analyze complex datasets and provide actionable insightsDetail-oriented with strong organizational skills