Social Work Care Manager - Emergency Department PRN

Job Description

The Social Work Care Manager I utilizes clinical expertise to perform psychosocial assessments, develop and implement care plans in collaboration with the appropriate care team, and assess crisis situations to provide clinical counseling, diagnosis, brief therapeutic interventions, and necessary resources or referrals. The role also includes providing individual and family treatment as indicated, and works collaboratively with patients, their support persons, healthcare providers, insurers, community resources, and all involved parties.

Essential Functions

• Assessment & Screening: Evaluate patients for transition planning, mental health, substance use, and goals of care.
• Care Coordination: Develop and monitor care plans, addressing social determinants of health and community resources.
• Behavioral Health Support: Use motivational interviewing and therapeutic techniques to promote mental health care including women’s services, behavioral change, trauma‑informed care, and substance use disorders.
• Therapeutic Intervention: Provide brief individual, group, and family therapy, plus psychosocial assessments.
• Diagnosis & Referrals: Identify mental, emotional, and behavioral disorders and connect patients to services.
• Education & Advocacy: Train staff, educate patients, and advocate for rights and care access through facilitating safe transitions of care to the community.
• Team Collaboration: Work with healthcare teams, insurers, and community providers for quality care.
• Quality & Compliance: Lead improvement initiatives, track key metrics, and ensure policy adherence.
• Advanced Care Planning: Facilitate clinical goals of care discussions with patients, families, and teams.

Skills

• Clinical Therapy Techniques
• Care Planning
• Motivational Interviewing
• De‑escalation & Problem Solving
• Trauma‑Informed Care
• Critical Thinking
• Time Management
• Patient Education
• Communication
• Prioritization

Minimum Qualifications

• Master of Social Work (MSW) from an accredited institution (degree verification required).
• Current state licensure, as applicable, obtained prior to or upon completion of required supervision hours.
• Basic computer proficiency, including familiarity with word processing and spreadsheet software.
• Strong written and verbal communication skills.
• Demonstrated ability to apply critical thinking skills.
• Caregivers conducting home or community visits must maintain current BLS certification, a driver’s license, auto insurance, an acceptable driving record, and reliable transportation.

Preferred Qualifications

• Case Management Certification.
• Experience in clinical care management, social work, or working with third‑party payers.
• Demonstrated understanding of care management principles and practices.
• Demonstrated understanding of health insurance products and related processes.
• Demonstrated understanding of coding, episode of care, and length of stay guidelines.
• Ability to work independently, self‑motivate, maintain a positive attitude, and adapt to a rapidly changing environment.

Physical Requirements

• Ongoing need for the employee to see and read information, documents, monitors, identify equipment and supplies, and assess customer needs.
• Frequent interactions requiring verbal communication and rapid comprehension of spoken information.
• Manual dexterity to manipulate complex equipment with precision, including frequent computer use for typing and accessing needed information.
• May have the same physical requirements as clinical or patient care jobs when the leader takes clinical shifts.
• For roles requiring driving: Expected to drive, requiring sitting, seeing, reading signs, traffic signals, and other vehicles.

Location

St. Marys Regional Hospital, Grand Junction, Colorado

Scheduled Weekly Hours

0 hours

Hourly Range

$39.16 – $60.42

Benefits

A comprehensive benefits package is available, covering a wide range of wellness programs.

Equal Opportunity Employer

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.