Social Services Worker
Salary Range $15.33 Position Type Part Time with Benefits 20 or More Education Level High School Diploma/GED Category Social Services
This position is located in the Fort Pierce Social Services Office. Schedule/Hours: Part time - 29 hours per weekly.
This position is responsible for:
Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures.
Key Responsibilities:
- Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients disposition and other pertinent information such as income, expenses, family and work history;
- Assists clients in completing applications for assistance; picture identification cards, payroll statements, utility bills etc.
- Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients
- Provides with food from pantry; receives and stocks items donated for the pantry; maintains an itemized account of pantry disbursements and inventory.
- Processes emergency assistance for lodging, furniture, and rent and utility assistance when Case Worker is unavailable.
- Receives and processes through daily bread donations. Prepares Coffee and Bread for Breakfast Club each morning.
- Maintains cleanliness of Social Service waiting area and food pantry.
- When requested, serves as liaison to other agencies in order to obtain/coordinate assistance on client's behalf; builds and maintains professional working relationships with community agencies.
- Prepares and files client records in a timely manner ensuring all information is accurate and up-to-date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information.
- Gives referrals for eligible clients to other agencies for assistance as needed.
- Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same. Maintains excel worksheets and enters client information and services into HMIS program.
- Answers telephone in a courteous and tactful manner; assists clients by providing accurate and complete information regarding the Social Service Program operations and/or services; assists public in locating missing persons.
- Drive and pick up daily bread and produce donations as needed.
Physical Requirements and Working Conditions:
- Ability to meet attendance requirements.
- Ability to read, write, and communicate the English language. Ability to perform mathematical calculations.
- Ability to type and keypunch information into a computer. Ability to sort and file documents alphabetically and numerically.
- Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine.
- Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
- Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
- Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
- All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
Employee Benefits:
- Paid Time Off
- Retirement Savings Plan Available
- Supplemental Insurance Available
- Voluntary Life Insurance and more!
What We Are Looking For In You:
Education and Experience: High school diploma or G.E.D., and Two years experience working in a social or public service environment with experience assisting the public, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
Licenses and Certifications: Valid Driver's License
Equal Opportunity Employer: Veterans | Disabled