Social Services Specialist (54742)

IRIS Consultant

Case Manager | Long-Term Care Consultant | Disability Services Coordinator

Eau Claire/Chippewa, WI (Hybrid)
Full-Time | 40 Hours/Week | Monday-Friday | 8:00 AM-5:00 PM
Travel Required (30-50%)
Benefits Eligible
Empower Individuals to Live Independently

Lutheran Social Services of Wisconsin & Upper Michigan (LSS) is seeking a compassionate, organized, and self-motivated

IRIS Consultant

to support adults, older adults, and individuals with disabilities through Wisconsins

IRIS (Include, Respect, I Self-Direct) Program .
This position combines elements of

case management, care coordination, social work, disability services, long-term care, and community-based support

to help participants maintain independence, achieve personal goals, and direct their own services.
As an IRIS Consultant, you will build meaningful relationships with participants, coordinate services, promote self-determination, and ensure health and safety while supporting participants in living the life they choose.
Why Join LSS?

At LSS, youll have the opportunity to make a lasting impact while helping individuals maintain control over their long-term care services and community involvement. Join a growing organization committed to dignity, inclusion, and person-centered support.
What Youll Do

As an IRIS Consultant, you will:
Develop and maintain trusted relationships with IRIS participants
Assist participants in creating and updating individualized IRIS Support and Services Plans
Conduct monthly participant contacts and required quarterly in-person visits
Promote participant choice, self-direction, independence, and community inclusion
Monitor participant health, safety, and program outcomes
Educate participants about IRIS enrollment requirements, eligibility, and available resources
Collaborate with Aging and Disability Resource Centers (ADRCs), healthcare providers, community organizations, and service providers
Maintain accurate and timely case documentation within required systems
Complete documentation within established compliance standards and timelines
Assist with annual Long-Term Care Functional Screens when applicable
Work independently while collaborating with an interdisciplinary support team
Qualifications

Required

One of the following:
Bachelors degree in Social Work, Human Services, Psychology, Counseling, Sociology, Special Education, Nursing, Rehabilitation Services, Healthcare Administration, or a related field and at least one year of supervised experience working with older adults or individuals with disabilities
OR
Four (4) or more years of direct experience providing services to older adults or individuals with disabilities
OR
Current IRIS Consultant in good standing with a Wisconsin DHS-approved exemption
Preferred Skills & Experience

Experience in any of the following is highly desirable:
Case management
Care coordination
Disability services
Long-term care
Social work
Human services
Aging services
Community-based services
Medicaid waiver programs
Behavioral health
Independent living services
Person-centered planning
Healthcare navigation
Family support services
Additional Qualifications

Strong communication and relationship-building skills
Ability to work independently and manage a flexible schedule
Proficiency with smartphones, tablets, and computer systems
Commitment to participant rights, dignity, and self-determination
Ability to serve diverse populations with cultural awareness and respect
Bilingual Candidates Encouraged to Apply

Fluency in any of the following languages is highly valued:
Spanish
Hmong
Arabic
Russian
American Sign Language (ASL)
Other languages commonly spoken in Wisconsin communities
Benefits

LSS offers a comprehensive benefits package including:
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Health & Dependent Care)
Paid Time Off (PTO)
10 Paid Holidays
Mileage Reimbursement
403(b) Retirement Plan
Employee Assistance Program (EAP)
Annual Wage Increases
Calm Premium Wellness App
UKG Wallet Early Wage Access
Service Awards and Employee Recognition
Public Service Loan Forgiveness (PSLF) Eligible Employer
PSLF Education and Support Resources
Requirements

Valid drivers license
Reliable transportation
Ability to travel throughout Milwaukee and surrounding counties
Satisfactory driving record consistent with LSS Driver Safety requirements
Ability to meet organizational automobile insurance standards
Join Our Growing IRIS Team

If youre passionate about

social services, case management, disability advocacy, long-term care, independent living, healthcare coordination, and helping people achieve their goals , wed love to hear from you.
Apply today and help individuals live empowered, self-directed lives through Wisconsins IRIS Program.
Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).