Job Posting
This position is open to Alaska residents only. Please check our residency definition to determine if you qualify. The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for a full-time Social Services Associate located in Juneau, Alaska.
What you will be doing:
This Specialty Administrative Support Social Services Associate position:
- Provides administrative support to the Administrative Officer and Administrative Assistant 2, including assisting with personnel and payroll functions for the OCS Southeast Region.
- Completes background checks, maintains the court calendar, and serves as backup for new-hire orientation and maintaining employee records.
- Assists with procurement, purchasing, inventory management, and One-Card auditing as needed.
- Supports SSA staff occasionally by helping with routine case monitoring, transportation, gathering supporting information, and preparing basic court documents as assigned.
- Provides general administrative and facility support to the office and assists Licensing with occasional administrative tasks.
Our organization, mission, and culture:
The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values.
Benefits of joining our team:
We work as a team through collaboration towards common goals to serve positive outcomes for families. We strive for a tight knit group, offering support to one another and contributing to a positive atmosphere. The Office of Children's Services has great potential for career advancement. Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.
Working environment you can expect:
We work in Juneau, Alaska and have one of the few offices located in the Valley of Juneau. Our Offices offer plenty of parking and we are conveniently located near many restaurants and stores for easy access to lunch and shopping options. We are also located near the bus line if that is your preferred method of travel. For information on the Juneau community (including schools, hospitals, housing) please review the Alaska Community Profiles.
We are seeking a candidate with the following competencies:
- Customer Service: Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
- Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.
- Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
- Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
Special note:
- This position requires a valid Alaska driver's license.
- Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
- A child protective history check will be performed per AS and/or 13 AAC 68.315 including a background and fingerprint check.
- The successful candidate may be required to attend multiple training courses normally located in Anchorage.
A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.