Leading the operational foundation of a high-growth fintech company, the full-time remote SOC 2 Operations Lead will manage Payment Operations and Tap Operations teams, drive strategic initiatives, and oversee the SOC 2 compliance program while championing AI adoption across the organization. Key responsibilities Build and implement planning cadences, operating rhythms, and business reviews across the company Oversee the Payment Operations team, ensuring operational health and compliance with payment processing standards Take full ownership of the SOC 2 program, managing auditor relationships and compliance controls Required qualifications Proven experience as a senior operator with direct people-management responsibilities in a high-growth company Strong understanding of payment operations, including KYC, risk, chargebacks, and reconciliation Experience managing or contributing to a SOC 2 program, ideally Type II Demonstrated fluency with AI tools and the ability to drive AI adoption within teams Strong analytical skills with the ability to scope and prioritize operational challenges effectively