SMG-MEDICAL RECEPTIONIST

Job OpportunityPositions Location: Lansing, MIGeneral Purpose of Job: Perform general clerical duties associated with patient services to include: scheduling, greeting, admitting and discharging patients, answering all incoming phone calls, filing, and assisting with maintenance of medical records.Essential Duties:This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.Greet, interact with, direct patients, visitors and others appropriately.

Provide relevant information regarding department procedures, fees, and services. Facilitate referral to physicians and ancillary departments.Answer incoming calls, respond to inquiries or appropriately make referral within the department or outside the practice. Open, sort, review and distribute mail.Participate in compiling pertinent data for patient demographic records, admit and discharge patients, schedule appointments, refer for tests and other services and take phone notes.Complete required forms/reports and enter data into computer, for correct insurance billing.

Tabulate receipts, following billing procedures.Maintain records/files, obtain authorization forms for services and release of records.Operate various standard and/or automated office equipment(computer, calculator, telephone, intercom, copier and fax).Assume preceptor role for new clerical assistantsJob Requirements:Education: High school diploma or GEDSpecialized Knowledge and Skills: Demonstrates knowledge of CRT keyboard to process transactions. 80% accuracy in demographic input. Demonstrated excellent verbal and written communication skills.

Ability to work in an EMRUniversity of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Job Family: Administrative/ClericalRequirements:Shift: DaysDegree Type / Education Level: High School / GEDStatus: Full-timeFacility: Sparrow Medical GroupExperience Level: New Grad