Lyra is seeking a seasoned Customer Success Manager I to own and nurture relationships with SMB employer customers (500–1,500 lives). You will lead renewals, drive expansions, and deliver value through data-driven reviews, partnering across product, clinical, and marketing teams to ensure high adoption and satisfaction.
The role emphasizes organization, autonomy, and a growth mindset, with travel up to 10% and potential discretionary bonuses.
#J-18808-LjbffrSMB Customer Success Manager - Growth & Renewals in Remote at Unknown Company
This position is listed as full time and onsite.