Small Engine Repair Associate

SUMMARY

The Small Engine Repair Associate is responsible for the overall operation and success of the small engine/ lawnmower repair department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Diagnose, adjust, repair or overhaul small engines used in lawnmowers, chainsaws, and related equipment


• Able to drive ¾ ton truck and 16’ trailer on a regular basis


• Pick up and drop off of customers equipment in a neat and professional manner


• Work within company programs, policies and procedures


• Promote and support established programs


• Communicate with and receive product from approved vendors


• Operate a forklift


• Follows safety policies and procedures; is a safety role model


• Other duties assigned


• During slow or off-season technician will be asked to work in one of our ACE Hardware retail locations. This would be temporary if at all and determined by work load

KEY ATTRIBUTES

• Small engine and riding mower repair knowledge


• New mower setup/PDI and warranty repair knowledge


• Computer knowledge, with focus on online parts lookup and warranty submission


• Ability to communicate well with manufacturer technical support helplines


• Problem solving skills


• Passion for what they do


• Self-motivated


• Ability to prioritize and multi-task


• Detail oriented


• Ability to work in a fast paced environment with limited supervision

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED);


• One to three months related experience and/or training;


• Or equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.


• Ability to write warranty claims and service tickets.


• Ability to effectively present information and respond to questions from managers, customers, and the general public.

MATHEMATICAL SKILLS

• Basic math concepts such as addition, subtraction, division, multiplication.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid Driver’s License

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel


• Uniform per store policy


• Basic power and hand tools


• Sharpening Tools

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand


• Walk


• Use hands to finger, handle, or feel


• Reach with hands and arms


• Stoop


• Kneel


• Crouch


• Lift and/or move up to 50 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Overhead lifting


• Climb


• Balance


• Communicate with associates and customers


• Occasionally (Less than 1/3 of the time)


• Sit


• Crawl


• Smell


• Lift and/or move up to 100 pounds

Vision

• Close


• Distance


• Peripheral


• Depth perception


• Ability to adjust focus


• Ability to distinguish colors

WORK ENVIRONMENT

Frequently

• Exposure to moving mechanical parts

Occasionally

• Exposure to wet and/or humid conditions


• Risk of electrical shock


• Chemicals while cleaning

Noise Level

• Moderate to High depending on equipment being used

PAY RANGE

(depends on industry experience)

BENEFITS

• Medical, Dental, and Vision Insurance


• Flexible Spending Accounts (Medical and Dependent Care)


• Life Insurance


• Voluntary Benefits


• Paid Time Off


• Retirement Plans


• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location