To support system operations and enhance user experience, the part-time Slate Technical Support Contractor will assist with configuring, maintaining, and optimizing the Slate CRM, working remotely for up to 15-25 hours per week over a duration of 3-6 months. Key Responsibilities Support the setup, testing, and maintenance of forms, applications, rules, workflows, data, and events within Slate Identify, document, and resolve system errors or logic issues while participating in testing new rules, automations, and builds Create and refine queries and reports to support internal teams and ensure accurate data for decision-making Required Qualifications 2-4 years of hands-on experience with Slate CRM, including configuration, query/report building, and portal development Proven ability to troubleshoot and test logic in Slate, including resolving issues with rules and filters Proficiency in query building and Configurable Joins Strong analytical skills and the ability to maintain confidentiality with student data Experience working independently in a remote environment