Skills Trade Instructor Assistant
Assist the Skills Trade Instructor in industrial, commercial, and multi-dwelling maintenance, covering areas like electrical, HVAC/EPA, heat pump installation and maintenance, and solar installation and storage for the Clean Tech Accelerator, train-the-trainer program. It includes shadowing two training cohorts led by a partner and prepares the instructor trainee to teach future cohorts. The course combines theoretical, practical, and hands-on components, including classroom teaching, lab work, recruitment, placement, and business engagement.
Essential Duties and Responsibilities:
- Set up the lab for computer usage and/or hands-on training.
- Assist the instructor with lectures, labs, and demonstrations.
- Assist with delivering the technical Clean Tech training curricula to trainees.
- Assist in facilitating skills trade-related training instruction and hands-on lab courses.
- Lead discussion sessions or review sessions.
- Assist students with technical issues (online courses).
- Communicate course updates, reminders, or announcements to students.
- Keeps current on developments regarding instructional methodology.
- Assist in developing, grading, administering, and facilitating quizzes, exams, or other tools to evaluate student progress.
- Manage classroom activities by enforcing standards, rules, and regulations.
- Serve as a leader and a role model, demonstrating high values and mentoring junior staff members.
- Assist in on-site solar and solar electrical installation (train-the-trainer) as needed.
- Assist in evaluating each student's performance.
- Work collaboratively with other personnel and service providers.
- Responsible for establishing a respectful relationship with persons served while helping the client gain skills and confidence that will empower them.
- Provide feedback to senior leadership regarding course progress, suggested improvements or problems that may impact program quality or stability.
- Assist with strategy and planning related to the overall program requirements and recruiting.
- Responsible for compiling, analyzing, and reporting data and outcome measures as needed by funder requirements.
- Engaged with skills trade sector employers to place and support programs and training.
- Work effectively and holistically with Career Center and other program staff to assure appropriate client/student recruitment, 95 percent graduation rate, 80 percent job placement, and 70 percent job retention rates.
- Other duties as assigned by management.
Additional Responsibilities:
- Demonstrate professionalism and good judgment and present a friendly, cooperative attitude.
- Ability to multi-task, make quick decisions, adapt to change, and work in a team-oriented, fast-paced environment.
- Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
- Must be punctual and have dependable attendance, and maintain an appropriate appearance.
- Must safely conduct work; maintain good housekeeping standards, have all aisles and pathways to fire exits clear and free from clutter.
- Adheres to local, state, and federal laws and regulations.
- The ability to travel to various job-shadowing sites as needed.
Minimum Qualifications:
- A high school diploma or equivalent is required.
- An associate's degree or higher is preferred.
- One (1) year of demonstrated experience in building and/or apartment maintenance skills, to include but not limited to electrical, HVAC/EPA, pool maintenance, plumbing and appliance troubleshooting and repair/skilled trades and/or two (2) year as an assistant trainer of solar installation work is required.
- College or vocational training is required.
- Bi-lingual (English and Spanish) is a plus.
- Good working knowledge of Microsoft Office desktop applications, Gmail, Google Apps, and telephone protocol.
- Must be reliable, accountable, and detail-oriented.
- Must have a valid state driver's license and reliable transportation.
Key Performance Indicators (KPI):
- Meet or exceed all portfolio programs' outputs, outcomes, and goals for the (calendar/fiscal) year.
- Maintain the 90% industry placement rate.
- Obtain a minimum of 80% successful Program exam passing rate, and an increase in passing rate for each cohort.
- Provide wraparound service referrals to 90% of participants to achieve a minimum of one short-term goal identified on the needs assessment (IDP).
- Support recruitment efforts for five (5) cohorts each calendar year.
- Support assessment efforts for good-fit candidates of the program.
- Support coordinating three (3) Career Pathway Graduation Ceremonies each calendar year.
Physical Requirements/Work Environment:
- Ability to sit, stand, bend, and reach.
- Ability to lift, push, pull, up to, 50 lbs.