To support HVAC, plumbing, roofing, and electrical contractors, the full-time Skilled Trades Customer Service Rep will handle incoming customer calls, utilize ServiceTitan for managing interactions, and collaborate with a dynamic team to enhance customer satisfaction in a fully remote environment. Key responsibilities Handling incoming customer calls with professionalism and a smile Using ServiceTitan to manage customer interactions efficiently Providing support to customers with questions about their service needs Required qualifications At least one year of experience in the trades industry Proficiency with ServiceTitan software High school diploma or equivalent Strong communication and problem-solving skills A positive attitude and a team player mindset
Skilled Trades Customer Service Rep in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as contract and able to be worked remotely.