Sittercity is seeking a detail-oriented Customer Support Specialist to help families and caregivers successfully use our childcare marketplace. In this role, you’ll respond to user inquiries, troubleshoot account and technical issues, and guide families through posting jobs, screening sitters, and using safety tools. You’ll collaborate with product and engineering teams, share insights from customers, and help improve our platform and processes.
Ideal candidates are tech-savvy, empathetic communicators who thrive in a fast-paced, mission-driven environment supporting parents and caregivers nationwide.
Sitter in newport news at Unknown Company
This position is listed as full time and onsite.