SITECH Field Technician Specialist

Field Technician SpecialistSITECH Intermountain is seeking an experienced Field Technician Specialist. The technician is responsible for the service and support of Trimble Civil Engineering and Construction Products on various earthmoving and paving machines. The ideal candidate will have experience with troubleshooting electrical and mechanical grade control systems and an ability to operate machines performing construction tasks.The SITECH Field Technician is responsible for providing customer service, installation and support on all Trimble Civil Engineering and Construction products for earthmoving and paving machines.

Success in this position is heavily dependent upon the ability to understand, apply, and communicate machine control and site positioning technology solutions. The SITECH Field Technician is also responsible for providing excellent customer service.Primary duties include:Primary resource in providing on machine installation, service and maintenance for all Trimble Heavy Civil Construction productsEnsure the operational quality of the system by documenting post-installation testsProvide on-site troubleshooting as requested by the sales and technical support staffEnsure that installation, training, and other work necessary is completed on timeDocument and report field activities as well as being pro-active in creating process improvementsAssist sales and marketing with demonstrations, trade shows and eventsDrive revenue based upon performance of services for construction machine customersCreate and provide training services for SITECH Intermountain and our customersCharacteristics/skills:Strong mechanical aptitude and understanding of machine control productsFamiliarity with heavy equipment and their hydraulic and electrical systems requiredAble to follow both routine and advanced procedures and to think analyticallyAbility to plan and organize work with minimal supervisionPerform duties with a sense of urgency, exceeding customer expectationsDemonstrates sound business judgment and decision making skillsExcellent verbal, written and problem solving skillsMaintain a high standard of ethics, abiding by all company policiesExperience working in a team environmentEducation/experience:High school diploma or (GED) equivalent.Two-year college or vocational degree in diesel mechanics or equivalentHeavy equipment service/maintenance knowledge with a focus on electrical systemsDemonstrate ability to troubleshoot hydraulic and electrical issues on heavy equipment machines.Familiarity with construction site operations using heavy equipment machine control systems is desired.Operation of heavy construction equipment a plusProficient in the use of a computer and related Microsoft Office softwarePrevious presentation and/or course development skills are a plusExperience in Arc welding is desiredLocal requirements:Available to travel, overnight travel may be required up to 25% of the time as warranted for customer visits, training, company meetings, etc.Flexible to work after hours when needed to meet customer needsValid driver's license and a safe driving recordEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities