Required Qualifications
Technical Skills
3-5 years of experience in application support or technical support roles
2 years hands-on experience with WebSphere Commerce Suite (WCS) 8.x or similar e-commerce platforms Experience with database technologies (DB2, Oracle, SQL Server) and basic SQL skills Basic knowledge of Linux Unix systems and command line operations Knowledge of web technologies (HTTPHTTPS, load balancers, web servers) Experience with monitoring tools such as AppDynamics, Dynatrace or similar APM solutions
Application Support Experience
Proven experience troubleshooting e-commerce application issues including but not limited to
Order processing and payment gateway failures Shopping cart and session management problems Product catalog and inventory synchronization issues Cache invalidation and performance optimization
Experience with scheduled job monitoring and batch process management Knowledge of feed file processing and data integration workflows Understanding of multi-tier application architectures and component interactions
Technical Skills
3-5 years of experience in application support or technical support roles
2 years hands-on experience with WebSphere Commerce Suite (WCS) 8.x or similar e-commerce platforms Experience with database technologies (DB2, Oracle, SQL Server) and basic SQL skills Basic knowledge of Linux Unix systems and command line operations Knowledge of web technologies (HTTPHTTPS, load balancers, web servers) Experience with monitoring tools such as AppDynamics, Dynatrace or similar APM solutions
Application Support Experience
Proven experience troubleshooting e-commerce application issues including but not limited to
Order processing and payment gateway failures Shopping cart and session management problems Product catalog and inventory synchronization issues Cache invalidation and performance optimization
Experience with scheduled job monitoring and batch process management Knowledge of feed file processing and data integration workflows Understanding of multi-tier application architectures and component interactions
Site Reliability Engineering (SRE) in dallas at Unknown Company
This position is listed as full time and onsite.