Site Reliability Engineer (SRE)

Job#:

Job Description

Site Reliability Engineer (SRE)

Location

Charlotte, North Carolina (Onsite)

Contract Length

18 months

Role Overview

We are seeking a Site Reliability Engineer (SRE) to support Small Business Lending and Deposit platforms. This role focuses on production engineering, site reliability, application support, and platform modernization. The successful candidate will support critical digital banking and lending applications while helping to modernise environments migrating to OpenShift Container Platform (OCP), enhancing platform reliability and operational efficiency.

Key Responsibilities

• Participate in daily stand-ups focused on production health and support activities.
• Investigate and resolve incidents, alerts, and support tickets related to production systems.
• Assist with production deployments and infrastructure changes.
• Improve monitoring and observability capabilities by building dashboards and alerting solutions.
• Develop automation to reduce manual support efforts using Python, Unix/Linux, and Shell Scripting.
• Support the onboarding of applications migrating to OpenShift Container Platform (OCP).
• Drive continuous improvement in platform reliability and operational efficiency.
• Support Salesforce-based applications, including troubleshooting issues, integrations, and configurations.
• Participate in incident management, problem management, and root cause analysis processes.

Required Qualifications

Experience: 4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

Technical Skills

• Site Reliability Engineering (SRE): Monitoring, observability, alerting strategies, dashboard creation, and incident response.
• Infrastructure & Platform Engineering: Production deployments, OpenShift Container Platform (OCP), and containerization technologies.
• Scripting: Python, Unix/Linux, Shell Scripting.
• Monitoring & Observability Tools: Experience with tools such as Grafana, Splunk, AppDynamics, or ThousandEyes.
• Automation: Experience with Infrastructure as Code tools like Terraform or Ansible.

Preferred Qualifications

• Experience with Salesforce platform support and administration.
• Knowledge of nCino.
• Experience using AI tools such as Microsoft Copilot or implementing AI-driven monitoring.
• Experience in the Financial Services industry or other large enterprise environments.

Ideal Candidate Profile

We are looking for a candidate who demonstrates strong initiative, ownership, and a desire to influence and improve processes. The ideal individual will bring fresh ideas, modern technical skills, and the ability to learn quickly. Strong collaboration, communication, and a team-oriented mindset are essential for this role, as is the ability to identify opportunities and execute with minimal direction.

Everforth Apex

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Benefits Overview

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.

We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.

Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.

You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Equal Opportunity Employer Statement

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Accommodation Request

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at (email protected) or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

Transparency in Coverage File

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

Corporate Segment Notice

Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.

NYSE: EFOR

NYSE: EFOR

Address

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Equal Opportunity Employer Statement - Second

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at (email protected) or . (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.

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