Site Reliability Engineer, Observability

About Ripple

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world.

Ripple Treasury, now a Ripple solution, was acquired by Ripple in 2025, marking a significant expansion into the multi-trillion-dollar corporate finance arena. Ripple Treasury has more than 40 years of experience supporting some of the world’s largest and most sophisticated companies. Integrating its treasury command center into Ripple’s technology stack gives corporates the ability to move, manage and optimize liquidity in real-time, across traditional and digital assets, under one expanded umbrella.

Join us to build the future of corporate treasury and the infrastructure that powers the Internet of Value.

Position

Senior Site Reliability Engineer – part of Ripple’s Technical Operations team. This role focuses on observability, releasability, security, and DevSecOps practices to keep Ripple’s products highly available, performant, and resilient at scale.

Key Responsibilities

• Embed with stream-aligned teams in time-boxed engagements (6–12 weeks) to build capabilities across observability, CI/CD, and security domains.
• Coach teams on instrumenting code with logs, metrics, and traces; creating dashboards, alerts, and defining SLOs/SLIs and error budgets to improve production troubleshooting.
• Guide teams in designing and optimizing CI/CD pipelines using Azure DevOps, GitHub Actions, and Octopus Deploy, including trunk-based development and progressive delivery strategies.
• Teach teams to integrate security scanning (SAST, DAST, SCA) into pipelines, perform threat modeling, implement secrets management, and remediate vulnerabilities.
• Identify and remove operational bottlenecks across deployment, monitoring, and security practices to reduce lead time, MTTR, and vulnerability remediation time.
• Develop reusable templates, documentation, and golden path examples for pipelines, dashboards, and security controls that teams can adopt independently.
• Measure and track team progress on DORA metrics, observability maturity, and security posture, demonstrating measurable improvement over each engagement.
• Collaborate with the Subsystems Platform Team to translate recurring team needs into scalable, self-service platform capabilities.
• Facilitate knowledge sharing through workshops, pairing sessions, and documentation that builds lasting team competence across all three domains.

Qualifications

• 5+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering with hands‑on exposure across multiple disciplines.
• Strong expertise in application observability tools (New Relic, Datadog, or similar), including structured logging, distributed tracing, and dashboard/alert creation.
• Proven experience designing and implementing CI/CD pipelines using Azure DevOps, GitHub Actions, and Octopus Deploy, with deep knowledge of deployment automation.
• Solid understanding of application security practices including SAST, DAST, SCA tools, OWASP Top 10, and DevSecOps integration into CI/CD pipelines.
• Strong experience with Infrastructure as Code (IaC) using Terraform or similar tools, and knowledge of trunk-based development and version control best practices.
• Understanding of SLO/SLI definitions, error budgets, reliability engineering principles, and familiarity with secrets management solutions (Azure Key Vault, HashiCorp Vault).
• Proven ability to coach and mentor engineering teams with strong communication skills across both technical and non‑technical audiences.
• Consultative mindset with the ability to influence and guide teams without direct authority, driving change across multiple teams and technical domains.
• Passion for continuous improvement, guiding, and establishing team self‑sufficiency — leaving every team better than you found it.

Other Common Titles

Senior Infrastructure Engineer, Infrastructure Reliability Engineer

Salary (Illinois)

$160,000 – $200,000 USD per year (base salary only; does not include equity, bonuses, or other compensation).

Benefits

• Competitive salary, bonuses, and equity.
• Comprehensive benefits covering physical and mental healthcare, retirement, family support, and more.
• Employee giving match.
• Mobile phone stipend.
• R&R days, wellness reimbursement, and weekly onsite & virtual programming.
• Generous vacation policy, parental leave policies, and family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks and beverages, and regular team events.

Equal Opportunity Employer

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual orientation, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

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