Site Reliability Engineer

Site Reliability Engineer

Site Reliability Engineer with well-developed organizational, analytical and problem-solving skills for a multi-year engagement with a foremost Healthcare IT Solutions group based in the San Francisco Bay Area.

A highly motivated professional who can drive incidents to resolution by collaborating with multiple engineering teams.

Analytical mindset and good problem-solving skills, excellent written and verbal communication & ability to work as part of a team.

Excellent multitasking skills with the ability to prioritize projects with high pressure deadlines.

Responsibilities:

• Working closely with counterparts in the Infrastructure and Application teams, the Site Reliability Engineer will help build a more sustainable platform through the development of systems that analyze our environments, predict future problems, and actively support the production environment
• Experience working with automating system administration tasks using scripting tools such as Python or shell (preferred).
• Experience with monitoring and automation tools further analyze real time issues.
• Monitoring and Metrics in Prometheus, Grafana and integrations with ServiceNow.
• Work with other teams to make sure that the infrastructure and applications that depend on it work together seamlessly.
• Support other team’s infrastructure needs on an as-needed basis.
• Use and develop tools for systems continuous delivery automation.
• System Administration on Linux (CentOS) and Windows Server.
• Proficient with DevOps tools and environments like TeamCity/Jenkins, Git.
• Experience with monitoring implementations and administration.
• Ability to discuss and resolve technical issues and escalations with other technical staff as the needs arise.
• Work to automate detection and resolution of recurring issues in the production environment.

Prerequisites:

• 5 to 7 years of production support experience.
• Working experience in using Tomcat, Git, Splunk, Jenkins & TeamCity.
• Advanced knowledge of Relational Databases and SQL.
• Experience in Shell Scripting.
• Experience in maintaining monitoring and alert systems.
• Experience troubleshooting relational databases and distributed platforms.
• Experience in maintaining Java applications.
• Experience in Docker orchestration and management.
• Experience with Kubernetes.

Education:

• Bachelor of Science degree in engineering or a related technical area
• Master’s degree preferred