JD for Observability Engineer with Dynatrace Knowledge
Must-Have:
- 10+ years of experience in software development, architecture, and observability solutions.
- Experience in developing and implementing observability solutions for production environments.
- Proficiency in managing SLI/SLOs, user experience metrics, and performance improvement.
- Hands-on experience with monitoring tools like Dynatrace (along with Devis, RUM, Synthetic monitor and Anomaly detection.), Splunk, NewRelic, Logic Monitor, and otherAIOps tools.
- Proven ability to lead observability teams and collaborate with cross-functional stakeholders.
- Scripting skills (Python, PowerShell, Bash), CI/CD tools for automation.
- Familiarity with ITSM processes and automation to enhance application support.
- Ability to assess and recommend the best tools.
- Proficiency in creating dashboards and reports.
- Experience with cloud platforms like AWS, Azure, GCP.
- Knowledge of chaos engineering.
- Familiarity with customer service platforms such as Salesforce, Mainframe (Hogan), MuleSoft.
- Understanding of AI/GenAI/ML and its applications.
- Knowledge of the banking or financial services domain.
- Open to on-call/support work