Site Reliability Engineer II

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 7,500+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands.

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high-quality, sustainable ingredients to elevating restaurant technology in ways that haven’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industryboundaries.

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below.

About The Team

The Digital Site Reliability Engineering (SRE) team supports one of the fastest-growing lines of business at one of the hottest Quick Service Restaurants as part of the largest group of restaurants in the world.

We support both internal and external customers by ensuring that our digital systems, including mobile and web ordering, operate as smoothly and seamlessly as possible.

As part of the SRE team, Site Reliability Engineers work closely with Software Developers, Platform Engineering teams, and other stakeholders to help ensure our digital systems are available and performing as expected.

Our goal is to deploy and maintain observability, reduce toil through automation, identify and remediate defects, and continuously improve both the environment and our own capabilities. We also ensure we have, or build, the tools necessary to identify root causes and answer questions we had not yet anticipated.

Many team members are remote/distributed across the US, while others reside near our Irvine campus Headquarters, and come into the office on a hybrid schedule.

About The Role

We’re looking for someone who can own a problem from start to finish — someone who is comfortable digging into the code, identifying the issue, and proposing a fix. This person will become a subject matter expert within the Taco Bell Digital space.

Fundamentally, we’re looking for someone who lives and breathes observability and automation, and who is passionate about continuously raising the bar.

We want someone who listens well, communicates clearly and effectively, drives alignment, and helps engineering teams improve their processes.

As a fierce advocate for the customer, your job would take you into troubleshooting issues and incidents, building out new dashboards and alerts, finding out the answers to help us get to the root cause of problems, and ultimately fixing them for good.