Our client, a leading organization in the financial services industry, is seeking a Site Reliability Engineer II to join their team. As a Site Reliability Engineer II, you will be part of the Infrastructure Support Department supporting the SRE team. The ideal candidate will have strong communication skills, a customer-focused mindset, and a problem‑solving attitude, which will align successfully in the organization.
Job Title
Site Reliability Engineer II
Location
Plano, TX
What’s the Job?
- Design and implement Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to monitor system performance and reliability.
- Build and improve processes to enhance system stability and efficiency.
- Collaborate with development and operations teams to support greenfield and transformation projects.
- Develop and maintain critical user journeys (CUJs) to ensure seamless customer experiences.
- Utilize error budgets, blameless post‑mortems, and role‑playing scenarios to foster a culture of continuous improvement.
What’s Needed?
- Hands‑on experience with SLI/SLO design and implementation.
- Ability to code in any programming language, with a background in development or DevOps preferred.
- Strong understanding of site reliability fundamentals and processes.
- Excellent communication skills and a confident storytelling ability to address business stakeholders.
- Experience with offshore support, such as Shannon – Offshore support, is a plus.
What’s in it for me?
- Opportunity to influence and shape the culture of a new SRE team.
- Work in a dynamic environment focused on driving reliability and enhancing customer experience.
- Engage in meaningful projects that impact the organization’s operational excellence.
- Collaborate with a diverse and innovative team committed to continuous learning.
- Be part of a forward‑thinking organization that values your expertise and growth.
Benefits
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- 401(k), Plus Match
- Weekly Pay