Optomi

Site Reliability Engineer

Charlotte, NC • Posted 3 days ago
Onsite Full Time IT Services and IT Consulting

Site Reliability Engineer (SRE, Terraform, AWS, Dynatrace)

Optomi, in partnership with a Fortune 500 digital platform leader, is seeking a Site Reliability Engineer to join their Digital SRE team! In this role, the Site Reliability Engineer will focus on improving the reliability, scalability, and performance of critical customer-facing applications. The ideal candidate will have a strong SRE background, experience with Terraform and AWS, and a passion for observability, automation, and cross-functional collaboration.

What the Right Candidate Will Enjoy!

  • A high-impact role within a business-critical Digital SRE team
  • Hands-on work with modern DevOps/SRE tools including Terraform, GitLab, and Dynatrace
  • Collaborative environment interacting with application teams, sustain partners, and leadership
  • Exposure to large-scale systems architecture and service level objective (SLO) management
  • Opportunity to contribute to automation initiatives and performance monitoring best practices

Experience of the Right Candidate:

  • 3+ years of experience in a Site Reliability Engineer, DevOps, or similar infrastructure-focused role
  • Strong experience with Terraform and GitLab
  • Hands-on experience with observability and monitoring tools, preferably Dynatrace and Splunk
  • Background in AWS or similar public cloud platforms
  • Experience working with or supporting APIs and/or customer-facing front-end applications
  • Proven ability to lead incident response efforts and create effective runbooks and postmortems
  • Familiarity with service level indicators (SLIs), error budgets, and implementing SLO frameworks
  • Effective communicator and collaborator who thrives in a cross-functional environment

Responsibilities of the Right Candidate:

  • Monitor and manage production environments with a focus on reliability and performance
  • Provide on-call support on a rotating basis, ensuring rapid response to production issues
  • Implement and maintain observability standards across systems using tools like Dynatrace
  • Build automation to eliminate manual operational work and streamline triage processes
  • Lead service readiness efforts including documentation, health scoring, and SLO adoption
  • Collaborate with sustain partners and application teams to resolve issues and drive stability
  • Participate in blameless postmortems and promote continuous improvement practices
  • Support cross-functional initiatives to improve platform performance and uptime

Site Reliability Engineer in Charlotte at Optomi

This position is listed as full time and onsite. It was posted 3 days ago.

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