Site Manager

Are you passionate about leading high-performing teams while creating meaningful opportunities for individuals with intellectual and developmental disabilities? Do you enjoy building strong programs, developing people, and making a lasting impact in your community? If so, join our supportive and caring team as a Site Manager!

Location: Columbus, OH

Schedule: Monday to Friday, 8:00 am - 4:00 pm

Salary Range: $57,513-$84,581

Culture and Benefits

• ARC Voyagers is an organization that values people. We recognize our employees are our greatest strength, and we reward them with great benefits.
• Paid Time Off, holidays and leave options to balance work and personal life.
• Comprehensive health insurance provided through an Individual Coverage Health Reimbursement Arrangement (ICHRA), including employer paid allowance.
• 100% Employer paid dental and vision plans to meet you and your family's healthcare needs.
• $25,000 basic life insurance paid by employer.
• Voluntary life, disability and other insurance plans to complement your lifestyle.
• 403(b) savings plan, with company match of 50% of employee deferral up to 6%.
• Access to employee assistance program.
• Opportunities for training, education assistance and professional growth.

What You'll Do and Why It Matters

• Lead exceptional Adult Day Services by overseeing daily center-based and community-based operations that deliver engaging, meaningful, and person-centered experiences.
• Inspire and develop your team by coaching, mentoring, and supporting Assistant Site Managers, Participant Engagement Specialists, and Direct Support Professionals while fostering a culture of accountability and collaboration.
• Champion person-centered outcomes by ensuring services align with Individual Service Plans (ISPs) and empowering individuals to build independence, self-advocacy, employment readiness, and community connections.
• Drive program excellence by monitoring participation, engagement, satisfaction, and outcomes while continuously improving programs to meet DODD expectations and organizational goals.
• Build meaningful partnerships with individuals served, families, guardians, community organizations, employers, and internal teams to expand opportunities and strengthen services.
• Lead operational success by managing staffing, scheduling, budgets, program resources, facilities, and daily operations to ensure safe, efficient, and high-quality services.
• Recruit and grow great talent by hiring, developing, and recognizing team members while creating an engaged, high-performing workplace culture.
• Promote quality and compliance by ensuring services meet CMS, DODD, OOD, and CARF standards and maintaining a culture of continuous improvement and operational excellence.
• Advocate for the people we serve by participating in ISP meetings, supporting individual goals, and ensuring services help people achieve meaningful outcomes.
• Create lasting impact every day by leading a team that empowers individuals with developmental disabilities to thrive through greater independence, inclusion, and community engagement.

What Makes You a Great Fit

• Strong leadership skills with experience coaching, mentoring, and developing high-performing teams.
• Ability to make sound decisions, solve problems, and adapt in a fast-paced environment.
• Experience managing program operations, quality improvement initiatives, and organizational change.
• Excellent written and verbal communication skills with the ability to build strong relationships across diverse groups.
• Experience working with DODD regulations; familiarity with CMS, OOD, and CARF standards is preferred.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and technology used to support daily operations.
• Ability to maintain confidentiality and comply with HIPAA requirements.

Requirements

• Bachelor's Degree from an accredited college or university (or 4 years equivalent experience).
• Two years of direct experience supporting individuals with developmental disabilities, which includes experience in the administration of Adult Services programs.
• Three to five years of management experience with operational accountability
• Must submit to a BCII/FBI background check and Nurses Aid & Abuser Registry checks.
• Valid State of Ohio Driver's License and insurability standards.
• Must pass a drug screen

Why ARC Voyagers?

ARC Voyagers is a mission-driven nonprofit organization serving individuals with intellectual and developmental disabilities across Central Ohio. We offer a range of person-centered services including employment coaching, life skills development, employment placement, adult day resource centers, and community-based day programming.

At the heart of our work is a belief in the power of possibility. Every person deserves the opportunity to grow, connect, and contribute in ways that are meaningful to them. Our team partners with each individual and their support network to build personalized paths toward independence, inclusion, and joy.

With over 60 years of experience and a legacy rooted in advocacy, collaboration, and compassion, ARC Voyagers is proud to be a trusted guide for life's journey.

Ready to Join Us?

EOE Statement

ARC Voyagers is proud to be an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. ARC Voyagers does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, genetic information or any other personal characteristics protected by applicable law. This policy covers all programs, services, policies and procedures of ARC Voyagers, including recruiting, hiring, training, promotion, and administering of all personnel actions such as compensation, benefits, transfers, layoffs or terminations.