Overview
Job Title: Site Manager FLSA Classification: Exempt
Department/Location: Operations/KLS — North Charleston, SC, USA
Reports to: Director of Operations Effective Date: April 1, 2025
Approved by: Erasmo Enriquez Supervisory Responsibilities: Yes
Job Summary
The Site Manager provides general quality guidance to all managers and supervisors in accordance with the Quality manual. Provide essential training and resources. Solicit input from the Production Control Manager, Business Unit Manager, and Quality Manager to improve quality and make sound decisions regarding quality issues. Ensure the GAA Quality System is established, implemented, improved, and maintained to the current revision status at other GAA facilities. The Site Manager is accountable for the safe, efficient, and economical operation of the facility and equipment. The Site Manager is responsible for directing the daily activities of the warehouse, including labor scheduling, supervision, and proper utilization of space, equipment, and manpower.
Responsibilities (Essential functions)
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
- Develop and direct programs to ensure the efficient and cost-effective operation and utilization of the facility.
- Plan and schedule all distribution services, including receiving, storing, shipping, handling returned/damaged goods, maintenance, and administrative activities, to ensure customer requirements are met efficiently.
- Direct and oversee job assignments and plan daily labor schedules. Plan long-range labor needs based on sales forecasts and input from management.
- Make recommendations to senior management on programs to improve operations.
- Develop a space utilization plan to meet prescribed cost and service standards. Monitor the space layout plan to ensure it continues to meet company standards. Develop and implement an effective product locator system and update as necessary.
- Direct the operations of warehouse supervisory personnel to achieve prescribed objectives. Develop and maintain a productive work team by creating programs for hiring, training, and professional development. Match the skill and background of personnel to the work required. Apply sound communication and motivational techniques, and create programs to supervise, counsel, and discipline subordinates.
- Ensure customer orders are picked up and shipped in a timely fashion within prescribed cost levels. Develop and implement an effective receiving operation that minimizes cost and ensures receiving paperwork is processed accurately and promptly.
- Participate in the preparation of budgets, revenue analysis, and account analyses. Ensure accurate and timely preparation, processing, distribution, and retention of all necessary reports and records regarding warehouse operations.
- Report on the performance of the quality system for management review. Assist with audits. Submit budgetary information to track and control expenditures. Ensure the safety of all personnel, equipment, and property. Promote continuous improvement of the quality philosophy.
- Responsible for day-to-day quality decisions regarding products on the floor and ongoing maintenance of failure mode and effect analysis (FMEA).
- Initiate actions to prevent and stop the production of non-conforming products. Recommend improvements for plant processes, equipment, and facilities to improve overall product quality. Issue Quality Alerts and Bulletins to appropriate departments when necessary. Protect and communicate the customers’ quality standards. Act as Customer Service Representative for quality and perform problem-solving and corrective-action analysis reporting. Regularly report on the performance of the quality system for management review. Assist with audits. Ensure the safety of all personnel, equipment, and property.
Other Duties
Please note that this job description is not designed to cover all activities, duties or responsibilities required of the employee. Duties may change at any time with or without notice.
Qualifications, Skills & Abilities include accountability, attention to detail, customer focus, initiative, integrity, organizational awareness, decision making, communication, teamwork, and safety awareness.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Physical Requirements
The physical demands described here are representative of those required to perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to lift, bend, stoop, reach, and climb.
- Must be able to lift up to 30 pounds unassisted.
- Must be able to stand for up to 10 hours per day and do overtime as required.
- Ability to deal with stress associated with meeting multiple deadlines and demands.
Travel
Travel required: Ability to travel domestically and internationally to support GAA business activities as needed.
Employee Signature Statement
I have reviewed and understand the physical requirements and duties as described in the job description for the position. I confirm that, to the best of my knowledge, I can perform the essential physical duties required for this position, with or without reasonable accommodation. If at any time my ability to perform these duties changes, I will promptly notify my supervisor and/or Human Resources.
Employee Signature Date
Revision History
Parag. & rev.hist. Added 05/21/2025 | Revision 02 | T. Grayson
Know Your Rights
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.