Shipping Clerk

Full job descriptionDepartment: Shipping

Reports To: Shipping Manager

FLSA Classification: Non-Exempt

Employment Status: Full-Time

Position Summary

The Shipping Clerk is responsible for supporting the daily shipping operations at Earthlite by ensuring customer orders are accurately processed, prepared, documented, and shipped in a timely and efficient manner. This position plays an important role in maintaining accurate shipping records, coordinating outgoing shipments, and supporting the overall flow of products from manufacturing to customers.

The ideal candidate is organized, detail-oriented, dependable, and able to work in a fast-paced warehouse and manufacturing environment while maintaining a strong focus on accuracy, productivity, and customer satisfaction.

Essential Duties & Responsibilities

• Prepare, process, and coordinate outgoing customer orders to ensure shipments are accurate and completed within established deadlines.
• Review sales orders, pick tickets, packing slips, and shipping documentation for accuracy and completeness.
• Generate shipping labels, bills of lading (BOLs), packing lists, and other required shipping documents.
• Coordinate shipments with common carriers, freight companies, and parcel delivery services.
• Verify product quantities, item numbers, and shipping information before orders leave the facility.
• Assist with packaging, labeling, staging, and preparing products for shipment as needed.
• Enter and maintain accurate shipment information in the company's ERP system and other applicable shipping platforms.
• Track outgoing shipments and assist with researching delayed, lost, or damaged shipments.
• Assist with resolving shipping errors, order discrepancies, and carrier-related issues.
• Maintain organized shipping records and ensure required documentation is properly filed.
• Help maintain a clean, safe, and organized shipping area.
• Follow established company procedures, quality standards, and workplace safety requirements.
• Perform other duties as assigned to support Shipping & Receiving and overall warehouse operations.

Qualifications & Experience

• High school diploma or equivalent preferred.
• Previous experience in shipping, receiving, warehouse operations, or a related environment preferred.
• Basic computer proficiency, including experience with data entry, email, and Microsoft Office applications.
• Experience with shipping software, ERP systems, and carrier platforms is a plus.
• Strong attention to detail and ability to maintain accuracy when processing multiple orders.
• Good organizational, time management, and problem-solving skills.
• Ability to communicate effectively and work collaboratively with team members across departments.
• Ability to work independently, follow instructions, and prioritize tasks in a fast-paced environment.
• Dependable, punctual, and committed to maintaining consistent attendance and productivity.

Physical Requirements & Work Environment

• Ability to work in a warehouse and manufacturing environment.
• Ability to stand, walk, bend, reach, and move throughout the workday.
• Ability to lift and carry products and materials weighing up to 50 pounds, with or without reasonable accommodation.
• Ability to safely handle, package, and move products of varying sizes and weights.
• Ability to perform repetitive tasks while maintaining attention to detail.
• Ability to work around warehouse equipment, moving materials, and typical manufacturing and shipping operations while following all safety procedures.

Key Performance Expectations

The Shipping Clerk is expected to consistently demonstrate:

• Accuracy: Orders, labels, quantities, and shipping documentation are processed correctly.
• Productivity: Shipping responsibilities are completed efficiently and within established timelines.
• Dependability: Demonstrates reliable attendance, punctuality, and follow-through.
• Teamwork: Works cooperatively with Shipping, Production, Customer Service, and other departments.
• Organization: Maintains accurate records and an orderly, safe work environment.
• Quality: Takes ownership of work and helps minimize shipping errors, damages, and delays.
• Safety: Consistently follows company safety policies and established procedures.

Acknowledgment

This job description is intended to describe the general nature and level of work performed in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify or assign additional duties as business needs require.

Job Type: Full-time

Pay: From $20.25 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Experience:

• Warehouse: 1 year (Preferred)