Shipping and Receiving Manager

We are an established San Diego-based biotech company that provides primary cell cultures, specialized media, and research tools to life science researchers worldwide. Our products support biomedical research, drug discovery, and advances in understanding human disease.

The Shipping & Receiving Manager is an essential member of our operations team responsible for the hands-on preparation, documentation, and shipment of cryopreserved biological research products to customers worldwide. We are seeking an independent, detail-oriented individual who takes ownership of the shipping process and is comfortable working in both laboratory and office environments.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

• Retrieve cryopreserved cells from liquid nitrogen storage and media/reagents from cold storage according to shipping requirements.
• Prepare domestic and international biological shipments, including cryopreserved cells shipped on dry ice and media/reagents shipped under appropriate temperature conditions.
• Prepare domestic and international FedEx shipping documentation and other courier air waybills.
• Retrieve product instructions, certificates, and other required documents for inclusion with shipments.
• Communicate with USDA, customs brokers, couriers, distributors, and customers to resolve shipping requirements and ensure successful delivery.
• Ensure accurate and timely completion of customer orders and shipments.
• Monitor liquid nitrogen levels and fill tanks as needed.
• Manage inventory of shipping materials, including boxes, dry ice, blue ice, and liquid nitrogen. Place orders when necessary.
• Update and maintain shipping and handling protocols.
• Support front office staff, including answering calls and emails during coverage gaps.
• Assist with general office and laboratory operational tasks, including organization, supplies, and facility upkeep.

CANDIDATE REQUIREMENTS

• Demonstrated experience using FedEx shipping software and preparing domestic and international shipments.
• Experience coordinating shipping, inventory, or logistics operations with a high degree of accuracy and independence preferred.
• Reliable, organized, detail-oriented, and able to manage multiple priorities.
• High integrity and commitment to accurate handling of customer orders and company materials.
• Professional written and verbal communication skills.
• Computer proficiency with Microsoft Word, Excel, and Access.
• Comfortable working with liquid nitrogen, dry ice, and temperature-controlled shipments.
• Ability to lift and move items up to 50 lbs safely.
• Basic mechanical skills and comfort using hand tools.
• Experience working in a biotechnology, laboratory, medical, or other regulated environment is preferred but not required.