Shift Manager

Shift Managers Wanted

Immediate opening for Shift Managers in our high-volume stores located in:

• Coopersburg
• Hellertown
• Quakertown (Rt 309)
• Quakertown (John Fries Hwy)
• Easton (248)
• Easton (3rd Street- Reopening soon)

Requirement: 2+ years fast food knowledge and management experience. Must be 21+ to apply.

Please note all 3rd Street interviews and training will be conducted at our Northwood Location during construction - we are reopening soon!

Ideal candidates:

• MUST HAVE 2+ years of fast-food experience and management or trainer experience.
• You must be 21+ years or older, & valid driver's license
• Serve Safe Certificate a plus

Position Overview

We are seeking a reliable and motivated Shift Manager with fast-food or quick-service restaurant experience to lead restaurant operations during assigned shifts. The Shift Manager plays a critical role in delivering an exceptional customer experience while ensuring strong execution of Quality, Service, and Cleanliness (QSC) standards. This position reports to the General Manager and supports the development and performance of crew members.

Managers lead daily shifts, ensuring customers get a fast, accurate, and friendly experience every visit.

Shift Managers lead the crew and other managers during a shift to ensure excellent Quality, Service, and Cleanliness for our customers.

Shift Managers perform a variety of tasks, which include planning for each shift, ensuring food safety, monitoring performance during the shift, taking action to ensure the team is meeting McDonald's standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift.

Shift Managers may also be responsible for meeting targets during their shifts and helping their assigned Departments meet their goals. We want our manager to take initiative and lead by example.

Application Requirement

Resumes are required for consideration. Applications submitted without a current resume will not be reviewed.

Qualifications & Requirements

• Minimum 1–3 years of fast-food or QSR management or supervisory experience
• Strong leadership, communication, and organizational skills, with the ability to consistently follow established routines, procedures, and operational systems
• Working knowledge of food safety, cash handling, and shift operations
• Ability to coach and lead a diverse team in a fast-paced environment
• Must be 21 years of age or older

Key Responsibilities

• Lead shifts to ensure a fast, accurate, and friendly customer experience
• Execute daily shift plans, including staffing, deployment, and readiness
• Ensure compliance with food safety, health, and sanitation standards
• Monitor performance throughout the shift and take corrective action as needed
• Maintain high standards of quality food production and cleanliness
• Enforce cash-handling policies, security procedures, and opening/closing checklists
• Coach, train, and motivate crew members through hands-on leadership
• Address customer concerns professionally and effectively
• Ensure lobby, restrooms, kitchen, and service areas remain clean and organized
• Communicate clearly with the management team regarding shift outcomes and issues
• Act as a role model by leading with integrity, urgency, and teamwork

Compensation & Benefits

• Paid Time Off (PTO)
• Bonus Opportunities
• $3,000/year tuition assistance or Free Online through CTU
• Medical and dental benefits, Highmark Blue Shield
• Free uniforms
• Employee meals

About Our Organization

Our McDonald's restaurants have been family-owned and operated for two generations, and are deeply rooted in the communities we serve. We actively support local fundraising efforts, schools, and community organizations while fostering a positive, inclusive workplace culture.

Our Mission & Values

Our mission is to make delicious, feel-good moments easy for everyone. Our core values guide us:

• Serve – We put customers and people first
• Inclusion – Everyone is welcome
• Integrity – We do the right thing
• Community – We are good neighbors
• Family – We grow better together

Additional Information

This posting provides a general overview of the position and does not list all job duties. Team members may be required to perform additional tasks as business needs evolve.

By applying, you acknowledge that this position is with an independent McDonald's franchisee, not McDonald's USA. The franchisee is solely responsible for all employment decisions.