Shift Leader

Shift Lead / Management (Team Lead) – Naples, FLJoin us at Chick?Fil?A as a high-performing Shift Lead / Management (Team Lead)—a leadership position elevated above a standard shift leader role. We're seeking a proven leader with strong restaurant management, supervisory experience, and the ability to train and mentor team members and future leaders.What You'll Do – Key ResponsibilitiesLead shifts in a fast?paced, high?volume restaurant environmentDeliver exceptional guest service and uphold hospitality standardsCoach, train, and develop team members—mentoring future leadersMaintain compliance with food safety, knowledge of HACCP, and health & safety standardsOversee operations: inventory control, cost control, and labour managementDemonstrate relationship management, conflict resolution, and strong communication skillsIdeal Candidate1+ year of restaurant management, team supervision, or leadership experience (required)Experience in staff training, team building, and leadership developmentDemonstrated guest service orientation, hospitality, and customer experience focusStrong verbal and written communication skillsComfortable working long hours and standing during peak shiftsReliable transportation & eligibility to work in the U.S.Required QualificationsAt least 18 years oldHigh school diploma or equivalentAvailability to work weekends, holidays, and varied shiftsProven track record in coaching, mentoring, and performance improvementWhy This Role Stands OutWe're not just hiring another shift lead—we're seeking a Top?Tier Leader, someone who actively builds leadership capacity within our team. If you have experience with multitasking, compliance, and driving performance metrics, and you thrive in a culture grounded in honor, dignity, and respect, we'd love to talk to you.Availability to work weekends, holidays, and varied shiftsProven track record in coaching, mentoring, and performance improvementAt Chick?Fil?A Naples, you're more than just selling chicken—you're building community. We look forward to reviewing your application and discovering leaders who will grow with us."We should be about more than just selling chicken. We should be a part of our customers' lives and the communities in which we serve." —?S. Truett CathyWork scheduleOtherSupplemental payBonus payBenefitsPaid time offHealth insuranceDental insuranceVision insurance401(k)401(k) matchingEmployee discountPaid training