Shift Leader

Team LeaderA Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.Position Type: Full-time and Part-timeOur Benefits Include:A fun work environment where you can positively influence othersFlexible scheduling (and closed on Sundays)Learning first-hand from experienced Restaurant LeadersIntentional growth and development to help you reach your professional goalsScholarship opportunitiesCompetitive payBenefit options available for Full-timeTeam Leader Responsibilities:Participating operationally in day-to-day activities in high-volume, fast-paced RestaurantOffer immediate and respectful response to Guest's needsAssist in training of new hires, set the tone for a shift, and act as a role model for our teamBe a friendly, encouraging team playerOpen and/or close, lead shiftsExcellent communication skills, both written and spokenQualifications and Requirements:SmileCreate and Maintain Eye ContactSpeak EnthusiasticallyMake Emotional Connections with GuestsReliable transportationAbility to work in a fast-paced environmentStrong people skills with a desire to serve Team MembersStrong commitment to superior customer serviceAbility to manage Team Member behavioral and performance issuesAbility to work in a team environment with shared ownership and responsibilityMinimum 1 year experience as shift lead, crew lead, supervisor, team lead, or equivalentWork schedule:Day shiftNight shiftWeekend availabilityBenefits:Flexible scheduleHealth insuranceDental insuranceVision insuranceLife insurance401(k)Employee discountPaid training