Shift lead - quick service restaurant

Overview

Job Summary: We are looking for a reliable and motivated Shift Lead to join our pizza restaurant team. In this role, you will oversee daily operations during your shift, ensure excellent customer service, and support team members in a fast-paced environment. The ideal candidate has leadership experience, strong communication skills, and a passion for delivering great food and service.

Responsibilities

Key Responsibilities

• Supervise and coordinate team members during assigned shifts
• Ensure food quality, safety, and cleanliness standards are met
• Provide excellent customer service and resolve customer concerns
• Assist with food preparation, cooking, and order fulfillment
• Handle cash, process transactions, and balance registers
• Train and mentor new employees
• Maintain inventory levels and communicate supply needs
• Open and/or close the restaurant as required

Qualifications

• Previous restaurant or food service experience preferred
• Leadership or supervisory experience is a plus
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment
• Dependable, punctual, and team-oriented
• Must be able to stand for long periods and lift up to 30 lbs