Shift Lead

Benefits:

• Health insurance
• Paid time off
• Bonus based on performance
• Employee discounts
• 401(k)

Nothing Bundt Cakes Bellevue is currently hiring a Shift Lead. We're looking for smiling, friendly and super positive employees to bring joy to guests with cake!

Perks include:

• Perfect hours for a balanced work schedule; closed major holidays!
• Employee Discounts on Bundt Cake and Retail
• Casual Uniform
• Fun and joyful environment

Shift leads will typically be scheduled 30-40 hours per week Monday-Sunday with at least two opening and closing shifts per week. Shifts times may vary. Bakery hours are Monday-Saturday: 9am-7pm, Sunday: 10am-4pm

Nothing Bundt Cakes Core Values:

• Servant’s Heart
  • Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
  • Keeps the good of the team or guest ahead of personal interests or gain.
  • Displays humility and empathy in interactions with others.
• Spirit of a Champion
  • Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
  • Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
  • Operates with a strong sense of urgency and adheres to NbC brand standards.
• Genuine Connections
  • Projects warmth, enthusiasm, and optimism that attracts others.
  • Builds positive, productive relationships with all team members.
  • Listens actively and communicates openly, clearly and respectfully.

Accountabilities/Duties:

• Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.
• Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control.
• Supports the Bakery Manager in training team members, directing daily work responsibilities, and providing performance feedback and coaching.
• Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.
• Assists the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, team scheduling, supply ordering and sales.
• Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.
• Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits.
• Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events.
• Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.

Education, Certifications and Work Experience Requirements:

• Applicants must be 18 years of age or older.
• While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.