Unknown Company

Shift & Operations Leader

ottawa, il • Posted 5 days ago
Onsite Full Time Management & Operations

Are you enthusiastic about providing exquisite customer service and working in a dynamic team environment?

Do you have a passion for leading small teams, problem solving, and learning about all aspects of the Movie Theater Industry?

Join our team as a Shift Manager , where you will play a starring role in bringing the magic of movies on the big screen to the communities we serve.

This position is well suited for first-time and veteran managers alike looking to grow their professional skills and abilities in an environment that allows for a flexible work schedule and advancement opportunities.

Job Description

  • Our Shift Managers perform the essential front-line management for the movie theater and assist the general manager in duties including guest services, team member coaching and training, cash management and general support of theater operations.

Cross-training in Cast Member duties, facility opening and closing routines and procedures, cash management, and team member management is provided to all Shift Manager.

Generally, work tasks will include:

  • Providing oversight of the operation, cleanliness, and performance of the theater
  • Overseeing deposits and money handling initiatives
  • Opening and closing the theater for the start or end of a business day
  • Providing an excellent guest experience by proactively and reactively addressing guest concerns
  • Managing team members to ensure essential tasks are completed and guests receive exceptional service
  • Troubleshooting issues and communicating with leadership to improve the theater
  • Serve as a liaison with the GM to the corporate office in coordinating marketing and sales activities
  • Working collaboratively with the team

Qualifications / Expectations

  • Must be at least 18 years old
  • Must have availability to work on weekends, evenings, and holidays
  • Must commit to showing up to work on time when scheduled
  • Must have a positive team-focused attitude and be willing to learn
  • 1+ year of management or leadership experience
  • Employee Discounts
  • Opportunities for advancement

Location: VIP Roxy Cinemas

Ready to be a part of a dynamic team and make a difference in the entertainment industry? Apply now and showcase your leadership skills as a Shift Manager!

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