SharePoint Business Analyst/Quality Assurance RoleNCDOT is seeking a SharePoint Product Specialist contractor for the Engineering Content Management group who will be responsible for drafting business requirements, designing SharePoint and web-based business solutions and related materials.Position is remote with minimal in-person engagement if the candidate is local to the Raleigh area.Manager notes: This is a SharePoint Product Specialist position responsible for Business Analysis, Design, and Quality Assurance. There will not be any coding or SharePoint Administration work performed by the candidate in this position.Description: The North Carolina Department of Transportation (NCDOT) is seeking a SharePoint Product Specialist contractor for a 12-month engagement for the Engineering Application Services Department as an ECM Construction Business Analyst. This person will be responsible for business analysis and solution design in support of NCDOT’s Construction and Materials and Tests business processes that are valuable to the transportation lifecycle.
This individual will define and prioritize SharePoint and web-based projects delivering content management and business process support on behalf of these business units, breaking down the design into work items, tracking status, managing communication and dependencies. This individual will also perform quality assurance testing, coordinate test validation and rollout for these projects, ensuring customers are informed & trained, sufficient help & training materials are created and delivered, and that operational support is arranged. This individual should have experience with standard business analysis processes, quality assurance testing as well as experience with business process transformation.
The individual must be knowledgeable and experienced with project management, product ownership and the system development life cycle. This individual must have proven SharePoint experience with designing custom Microsoft SharePoint lists, libraries & content types.Design SharePoint and web-based solutions to support Construction business processes that are valuable to the transportation lifecycleBreak down design into clearly defined, manageable work items for the development teamPrioritize and track progress on work items and deliverablesEnsure work items and deliverables are scheduled, completed, and delivered to the clients on time and with high quality & excellent, usable documentation.Document the program and project deliverables as assignedCoordinate with clients to implement re-engineered business processesTest SharePoint and web-based content management deliverables as required to support the re-engineered business processesDraft and deliver training materials for changed business processes and IT applicationsConsult with clients to prototype, refine, test, and debug applications and processes to meet needsProvide quality control for program and project deliverablesRequired Skills:Experience as a Business AnalystSharePoint experience with designing custom Microsoft SharePoint lists, libraries, and content typesDesigning and testing SharePoint and web-based content management solutionsStrong analytical and conceptual skillsPositive interpersonal skillsStrong written and verbal communication skills, including ability to explain business processes to IT users and IT applications to business usersExcellent organizational and presentation skillsStrong Microsoft Suite experience (e.g., Outlook, Word, Excel, PowerPoint, Teams)Proven experience evaluating business processes and re-engineeringProven experience writing clear and concise technical training materials and other user documentationWorking knowledge of application development life cyclePreferred Skills:Demonstrated experience as a SharePoint Business AnalystDemonstrated experience in Quality Assurance testingWorking knowledge of NCDOT Construction and Materials and Tests business processesUnderstanding of NCDOT transportation life cycle business processesExtensive experience with designer or owner roles in SharePointExperience with AGILE development methodologyExperience with Team Foundation Server (TFS) or Azure DevOps tool suiteExperience with Balsamiq