Transforming precision medicine for the brain, the full-time remote Services Specialist will manage client relationships and support the implementation of EEG platforms for clinical development and diagnostics in neurological and sleep disorders. Key responsibilities Manage client onboarding and ongoing support for EEG platform users Collaborate with cross-functional teams to ensure successful implementation of services Provide training and resources to clients on utilizing the at-home EEG platform effectively Required qualifications Experience in client relations or customer support in a healthcare or technology setting Familiarity with EEG technology or related medical devices Strong understanding of clinical development processes in life sciences Ability to work independently and manage multiple client accounts Relevant degree or certification in healthcare, life sciences, or a related field