ServiceNow Technical AdministratorLocation: Aberdeen, MD Required Clearance: Top SecretSince 1999, ITEC has delivered mission-critical support to the DoD and Intelligence Community. Now part of ManpowerGroup Public Sector (MGPS), we continue that work with expanded capabilities. Employees hired through this process will join MGPS and receive a comprehensive benefits package and competitive pay.U.S.
Citizenship Mandatory: Due to our US federal government contract, candidates for this position are required to be a US Citizen and will be subject to a background investigation.Job Responsibilities:Works closely with Business Analysts and Developers to ensure the timely and effective delivery of ServiceNow requirements.Supports the configuration, customization and implementation of applications.Supports acceptance criteria definition, and implements software quality assurance and user acceptance testing functions.Collaborates with Technical team to determine how best to implement solution (decisions around declarative vs programmatic vs AppExchange, etc).Required Skills:SNOW technical/Dev and Admin support experience (for support of multiple version upgrade to latest Zurich version).Ability to work with DBA for technical updates requiredMust be able to work on-site in SCIF for upgrade.Role Staffing - Immediately; 4 month duration.Required Education:Bachelor's Degree