ServiceNow ArchitectClient is looking for a ServiceNow Architect who will use their knowledge and experience of the ServiceNow platform to architect a solution that meets the ITSM, ITAM and change management needs of IT projects across DC.The Client is the central technology organization of the District of Columbia Government. Client develops, implements, and maintains the district's technology infrastructure; develops and implements major enterprise applications; establishes and oversees technology policies and standards for the district; provides technology services and support for District agencies, and develops technology solutions to improve services to businesses, residents and visitors in all areas of District government. As a ServiceNow Architect, you will be responsible for leading the design, development, and implementation of ServiceNow solutions within our organization.
You will collaborate with stakeholders to understand business requirements and translate them into technical solutions leveraging the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, best practices, and a strong ability to architect solutions that meet the organization's needs.Key Responsibilities:Solution Architecture: Design end-to-end ServiceNow solutions that align with business objectives and requirements. Develop technical architecture, data model, integrations, and workflows to support business processes.Technical Leadership: Provide technical leadership and guidance to development teams, ensuring adherence to best practices, standards, and methodologies.
Mentor team members on ServiceNow platform capabilities and implementation strategies.Requirements Analysis: Collaborate with stakeholders to gather and analyze business requirements. Translate requirements into technical specifications and design documents.Platform Development: Develop the ServiceNow platform using JavaScript, GlideScript, HTML, and CSS to meet specific business needs. Configure workflows, forms, UI policies, and catalog items.Qualifications:Bachelor's degree in Computer Science, Information Technology, or related field or equivalent work experience.ServiceNow Certified Technical Architect (CTA) and Certified Implementation Specialist (CIS) certifications preferred.Proven experience architecting and implementing complex ServiceNow solutions in enterprise environments.In-depth knowledge of ServiceNow platform architecture, modules, and components.Strong knowledge of the following ServiceNow modules: ITSM, ITOM, ITFM, HRSD, PPM and SPM.Experience with ServiceNow integrations using REST, SOAP, and other protocols.Excellent communication and collaboration skills, with the ability to effectively interact with stakeholders at all levels of the organization.Compensation: $71.00 - $76.00 per hour