Role: ServiceNow Software Engineer III
Location: Cincinnati, OH
Duration: 12 months
Pay Rate: $55-60/hour on W2, client will not consider C2C
Work Type: Onsite
Required Qualifications
Experience
- 5+ years of ServiceNow platform experience.
- 3+ years of hands-on ServiceNow CSM implementation experience.
- Experience implementing customer service portals.
- Experience configuring email-to-case processes.
- Experience integrating CRM and customer data sources with ServiceNow.
- Experience supporting large customer service or operations teams.
Must Have - Certifications:
- ServiceNow CIS – ITSM
- ServiceNow CAD
- ServiceNow CIS – CSM
Technical Skills
Strong experience with:
- ServiceNow CSM
- Service Portal
- Customer Service Workspace
- Flow Designer
- Integration Hub
- REST APIs
- Business Rules
- Script Includes
- Client Scripts
- UI Policies
- SLA Management
- Knowledge Management
- Case Management
- Email Inbound Actions
- Notification Framework
Integration Skills
Experience integrating with:
- Fiserv
- SAP
- Custom CRM platforms
- Data warehouses (Snowflake preferred)
Please send resume ASAP.
ServiceNow Software Engineer III(onsite, only W2) in Cincinnati at CBTS
This position is listed as full time and onsite. It was posted 5 days ago.