ServiceNow Small Change Lead_Senior Technical Consultant
Job Location: Indiana
Location Flexibility: Multiple Locations in Country
At Fujitsu, our purpose is to make the world more sustainable by building trust in society through innovation. Founded in Japan in 1935, Fujitsu has been a pioneer in technology and innovation for decades. Today, as a world-leading digital transformation partner, we are committed to transforming business and society in the digital age.
With approximately 130,000 employees across over 50 countries, Fujitsu offers a broad range of products, services, and solutions. We collaborate with our customers to co-create solutions that drive enterprise-wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs).
Primary Skills -
- ServiceNow Solution Architecture & Technical Governance
- Technical review of demands
- Solution design and sizing
- Architectural oversight
- Governance alignment with platform strategy
- Approval of design/configuration decisions
- Authoring solution briefs
Top Three Skills
- ServiceNow Delivery & Process Management
- Ownership of the end-to-end Small Change lifecycle
- Demand intake, scheduling, delivery tracking
- Managing quotes, POs and billing workflow
- Backlog management and SLA-driven execution
Stakeholder & Escalation Management
- Primary interface for Whitbread stakeholders
- Coordination with Platform Owner, Catalogue Manager and Resource Manager
- Escalation handling and communication management
- Delivery governance and customer engagement
ServiceNow ITSM / Platform Expertise
- Strong understanding of ServiceNow platform capabilities
- ITSM processes and change management
- Integration and platform roadmap alignment
ServiceNow Small Change Lead_Senior Technical Consultant in indiana at Unknown Company
This position is listed as full time and onsite.