Direct Client ServiceNow OMT Solution ArchitectDallas, TX (Onsite) Long Term1. Implemented ServiceNow OMT minimum two implementations2. Strong knowledge on PSR models and TM forum Open API3. Deep understanding of the OMT order management and order orchestration flows to map our requirements to out of the box features4. Strong Service Now 5+ years CSM implementation experience with ability to map our business process to Service now OOB features5. Proficient in Flow designer, Agent workspace configurations, Business rules etc.6. Expertise in CMDB modelling, configuration management and asset management7. Strong Analytical and decision-making abilities8. Individuals who can take a data driven approach to solve complex problems9.
Experience in process modernization and business simplification10. Strong in ServiceNow data load capabilities and reporting, performance analytics and dashboard/homepage capabilities11. Develop systems integrations and process automation, fully using the platform's workflow capabilities, including Orchestration12.
Experience in designing Customer facing applications for large organization