ServiceNow Lead DeveloperDeveloperBoston, MAAsset ManagementJO- Join a ServiceNow Development team for one of Boston's leading Asset Management Firms. The ServiceNow Lead Developer will work with the Product Owner to create a roadmap for the overall architecture of ServiceNow. He/she will create processes and standards for application development, code migration and environment management.
The ServiceNow Lead Developer will develop custom applications based on customer requirements and provide Level 3 production support by troubleshooting issues and designing solutions. In addition, he/she will provide input into prioritization and estimation of work for daily planning and assign projects to developers.Primary Responsibilities:Configure and customize modules by creating and updating forms, scripts, reports, dashboards, catalog items, data imports, jobs, emails, UI Actions, ACL's etc.Identify and troubleshoot complex problems, perform root cause analysis, provide forward thinking, and long term technical solutionsDevelop technical documentation including user stories, design documents, and test casesCreate processes and standards for developing on the ServiceNow platform and lead design and code reviewsPerform day to day administrative support for users, groups, roles and integrationsWork with the Product Owner to provide work estimates on user stories and assign work to development staff according to business prioritiesTroubleshoot issues and develop long term solutionsRequired Skills:Minimum 5 years of JavaScript development experienceMinimum 5 year of ServiceNow development experienceServiceNow Administrator Certificate, ServiceNow Developer Certification, ITIL Foundation Level CertificationExpertize in the following Web technologies (SOAP, REST, JSON, XML, HTML, Angular JS)Experience implementing and maintaining a CMDBStrong technical documentation skillsStrong communication skills with a collaborative approachAttention to details and strong ownership of workDemonstrated experience in identifying complex problems, reviewing information to develop and evaluate options then implementing solutionsPreferred Skills:Experience creating custom widgets for the Service PortalExperience with the ServiceNow Automated Testing FrameworkExperience gathering requirements and/or Quality Assurance Testing