ServiceNow HR Senior Technical Consultant (Remote)At Stridepath Consulting, we specialize in transforming employee experiences through ServiceNow's HR platforms. As a dedicated ServiceNow partner, we combine deep platform expertise with a sharp focus on delivering real value for our clients. What sets us apart isn't just what we do, but how we do it: our team lives by the values of T.H.I.S., Team First, Humble, Innovative, and Service-Oriented.
We're building a world-class service organization that leads with heart, delivers with precision, and drives meaningful change at scale. We don't just aim to lead, we are the leader in ServiceNow HR solutions.The Senior Technical Consultant (Senior TC) is a key technical leader on our project teams who designs, develops, tests, and deploys complex solutions for our customers. The Senior TC leverages deep experience and technical judgment to guide solution design, lead technical decisions, and help customers achieve scalable outcomes.
We are looking for someone with willingness and ability to complete background checks and drug testing to work on Federal, State, and Local agency projects. Senior TCs bring leadership, expertise, and magic to our solutions!The responsibilities include:Participate in ServiceNow Development projects to configure, develop, test and deploys ServiceNow applications, reports, service portal, and/or integrationsLead document configurations, reports, and development workAssist our customers with executing testing scenarios and plansEducate customers on ServiceNow products and solutions by delivering effective demonstrations on most servicesMaintain standard and extra certifications, knowledge of new features with each release, and commit to continuous learningParticipate in story grooming and pointing sessions and ensure your understanding of requirements and point storiesParticipate in stand ups and provide solution guidance to the project teamLead Release Plan activitiesParticipate in sprint retrospectives by delivering well prepared solution demonstrationsParticipate in cut over planning, develop, and implement release plan for solution components contained in ServiceNow update setsLead Knowledge Transfer sessions with customersLeads TC initiatives throughout the organization to improve tools and processCreate design documents for complex technical solutions and lead customer conversations to assist with requirements gathering processMaintain the skills required to configure and or develop advanced ServiceNow features (ie Portal, Integrations, AI, etc)Attend and participate in design workshops and design activities to help ensure requirements are technically soundWrite well designed, testable, efficient codeParticipate in peer review testing and provide test steps used during peer review for complex clientsSupport Project Managers by documenting Risks, Issues, Decisions, Actions, and Changes in the RIDAC logSeeks OCM support on internal initiativesParticipates in pre-sales activities as neededMentors Associate Technical Consultants and Technical ConsultantsWhat you need:5+ years of Professional Services Experience4+ years of Direct ServiceNow ExperienceServiceNow HRSD product experience is a MUSTWilling to obtain Public Trust ClearanceServiceNow CSA Certification within 6 monthsServiceNow CIS-HR Certification within 6 monthsAbility to travel up to 15% to customer locations nationallyBS Degree or equivalent work experienceFirst-class communication and presentation skillsStrong interpersonal skills, customer-centric attitudeIntellectual curiosity and willingness to learn every dayWhat we offer:Competitive Health Benefits401(K) with a 4% contributionHome Office and Fitness ReimbursementsVacation and Volunteer BenefitsWorld Class co-workers with extensive ServiceNow experienceContinuous learning cultureServiceNow Consulting is an Equal Employment Opportunity Employer -race/ color/ religion/sex/ sexual orientation/ national origin/age/ disability/ gender identity/veteran status.